Community, Culture and Digital Officer

Community, Culture and Digital Officer (Llandrindod Wells)

To provide a dynamic and progressive service to residents, community groups and visitors. Duties may vary according to location but will focus on providing an excellent customer experience; creatively engaging customers with a range of digital and physical resources in ways that encourage a love of history, culture, reading, knowledge, and lifelong learning. To work collaboratively with colleagues across Cultural Services and to assist in providing an integrated approach to service improvements and developments.

• Experience of using ICT and confidence in adapting to changing technologies at work
• A good understanding of public libraries, museums and cultural venues, and their role in the community
• Commitment to high standards
• Ability to work on own initiative as well as within a team

• To undertake all duties required for the day-to-day operation of the facility, including assisting with supervision of volunteers.
• To provide a warm welcome and high level of customer service, including access to council and government services, and providing information and guidance to customers, referring to specialist staff where appropriate.
• To be confident in using and supporting customers with a wide range of digital systems and resources.
• To actively promote the use of cultural facilities at all times, acting as an ambassador for the service and promoting diversity and equality. Raising awareness of the full range of services to a variety of audiences through engagement with physical resources and digitally via advancing technologies, and delivering activities and events designed to encourage participation.

This position has a requirement for an Enhanced DBS Check

Proud member of the Disability Confident employer scheme

Company:
Powys County Council Salary: £26,403 to £27,254 a year, pro rata

Hours:

Part-time

Location:

Llandrindod Wells, LD1 5LG
Working pattern:
On-site Job type:
Permanent Posting date: 25 Aug 2026 Closing date: 13 Sept 2026

About the role:

To provide a dynamic and progressive service to residents, community groups and visitors. Duties may vary according to location but will focus on providing an excellent customer experience; creatively engaging customers with a range of digital and physical resources in ways that encourage a love of history, culture, reading, knowledge, and lifelong learning. To work collaboratively with colleagues across Cultural Services and to assist in providing an integrated approach to service improvements and developments.

• Experience of using ICT and confidence in adapting to changing technologies at work
• A good understanding of public libraries, museums and cultural venues, and their role in the community
• Good general education – 5
  
  GCSE’s, A-C or equivalent
• Commitment to high standards
• Ability to work on own initiative as well as within a team

• To undertake all duties required for the day-to-day operation of the facility, including assisting with supervision of volunteers.
• To provide a warm welcome and high level of customer service, including access to council and government services, and providing information and guidance to customers, referring to specialist staff where appropriate.
• To be confident in using and supporting customers with a wide range of digital systems and resources.
• To actively promote the use of cultural facilities at all times, acting as an ambassador for the service and promoting diversity and equality. Raising awareness of the full range of services to a variety of audiences through engagement with physical resources and digitally via advancing technologies, and delivering activities and events designed to encourage participation.

This position has a requirement for an Enhanced DBS Check

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.