Receptionist, Administrative​/Clerical

Main area Area Central Community Services Grade Band 2 Contract Permanent:
Monday to Friday Hours Full time - 37.5 hours per week (Monday to Friday 08:30 - 16:30) Job
-ACW

Employer Betsi Cadwaladr University Health Board Employer type NHS Site Llandudno Town Llandudno Salary £26,300 per annum Salary period Yearly Closing 15/10/2026 23:59

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales .

Join our team and get the support you need, in line with our Organisational Values and "Proud to Lead" competence framework.

The organisation is currently undertaking a comprehensive operating model review and change programme to ensure we are best positioned for the future, creating exciting opportunities to shape how we work and deliver for the people of North Wales.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
We also offer a number of family-friendly benefits, including work-life balance policies.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

The ability to speak Welsh is essential for this post

We are looking for a friendly, welcoming and organised
Band 2 Administrative Receptionist to join our Bone Densitometry Unit in Llandudno
.

As the first point of contact for patients and visitors to the department, you will play an important role in creating a positive and reassuring experience. You will provide a professional and compassionate reception service, welcoming patients, answering enquiries and supporting the smooth running of the department.

Working closely alongside our clerical and clinical teams
, you will undertake a range of administrative and reception duties, including managing appointments, maintaining accurate patient records, dealing with telephone and face-to-face enquiries, and supporting the day-to‑day organisation of the service.

The successful candidate will have excellent communication and interpersonal skills, a professional and approachable manner, and the ability to work effectively as part of a busy multidisciplinary team. Good organisational skills, attention to detail and a commitment to providing high-quality patient care are essential.

• Offer general assistance to services providers and users and project a positive and friendly image to patients and other visitors, either in person or via the telephone
• Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
• Undertake a variety of administrative duties to assist in the smooth running of the General Office including the provision of clerical support to clinical staff and other members of the team
• Facilitate effective communication between patients, members of staff secondary care and other associated healthcare and wellbeing agencies

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000,…