Service Coordinator

Service Coordinator

Location:

Llanelli

Salary: £30k - £35k Depending on experience

The Role

We are looking for an organised and proactive Service Coordinator to join a busy Service & Commissioning team. This role is responsible for coordinating engineers, managing schedules, supporting customers, and ensuring service and commissioning projects are delivered efficiently.

Key Responsibilities

Schedule service visits and commissioning work.
Act as the main point of contact for customer enquiries and updates.
Coordinate engineer diaries, travel, accommodation and parking.
Prepare RAMS and job packs for service and commissioning activities.
Maintain accurate service records and update internal systems.
Produce service reports and support operational planning.
Work closely with engineers and management to ensure smooth service delivery.
Resolve service issues and support continuous improvement initiatives.
Monitor stock, equipment and service resources.
Ensure compliance with company procedures, vehicle inspections and industry standards.

What We're Looking For

Previous experience in a Service Coordinator, Service Administrator or Scheduling role.
Excellent organisational and communication skills.
Strong customer service focus.
Good IT skills, including Microsoft Office.
Ability to prioritise workloads and work effectively in a fast-paced environment.

This is a fantastic opportunity to join a growing business in a varied and rewarding role with plenty of responsibility.

To be considered for this role, please upload your CV today and a member of our team will be in touch.

Vibe Recruit is acting as an Employment Agency in relation to this vacancy