Service Advisor

We are pleased to present an exciting opportunity for an experienced Vehicle Service Advisor to join our client's reputable franchise-approved dealership in Llanelli, Carmarthenshire. This is a highly sought-after position for professional Service Advisors looking to further their career as a Vehicle Service Advisor within a well-established automotive business.

Benefits:

Starting salary approximately £29,000 per annum, depending on experience
Up to £3,600 annual bonus via performance-related incentives
20 days annual leave plus the 8 bank holidays
Workplace pension scheme
Full manufacturer-accredited training and career progression opportunities
Employee discounts on cars, alongside service, maintenance, and MOT costs
The chance to work with a leading UK automotive brand in a friendly team environment

Duties:

Managing bookings for service, repairs, and maintenance via telephone and face-to-face interaction as the Vehicle Service Advisor
Ensuring accurate identification and processing of customer parts requirements
Providing exceptional customer service with a professional and friendly approach
Promoting and selling service packages and additional vehicle maintenance products
Adhering strictly to company policies and procedures related to Vehicle Service Advisor responsibilities
Supporting departmental growth through effective communication and sales skills
Collaborating with colleagues and reporting to the Service Manager to ensure customer satisfaction is maintained

Requirements:

Proven experience as a Vehicle Service Advisor, ideally within a dealership environment
Strong customer service and sales skills with a professional, charismatic manner suitable for a Vehicle Service Advisor role
IT literate, with experience using dealer management systems (preferably Kerridge/CDK) and electronic parts catalogues
Hold a valid UK driving licence with minimal points
Ideally reside within an easily accessible distance of Llanelli
Individuals from related automotive backgrounds with transferable skills will be considered

This role as a Vehicle Service Advisor offers a fantastic opportunity for career development and work with a reputable dealership group. The working hours are Monday to Friday from 8:30am to 5:30pm, plus one in two Saturdays from 8:30am to 1:00pm.

Contact Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering Llanelli and Carmarthenshire, today to discover more about this fantastic opportunity.

Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today