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Customer Service Rep

Global Escalations Specialist — Senior

Job in Llanelli, Carmarthenshire, SA15, Wales, UK
Listing for: Deliveroo
Full Time position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
A leading delivery service company in the United Kingdom is seeking a Senior Agent to manage high-priority customer complaints. The role involves resolving issues, liaising with stakeholders, and contributing to process improvements. Ideal candidates will have proven experience in complaints handling and regulatory knowledge. This position offers a chance to impact customer experiences positively in a dynamic environment.
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Position Requirements
10+ Years work experience
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