Customer Experience & Order Fulfillment Specialist
Listed on 2026-10-15
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Customer Service/HelpDesk
Customer Success Management, Customer Service Rep, Ecommerce, HelpDesk/Support
ROCKWOOL Group in South Wales is seeking a Customer Services Advisor to join our Pencoed office. You will process and coordinate customer orders, queries and claims, while driving improvements to service levels for internal and external customers.
You will work with sales, production, logistics, suppliers and accounts to ensure accurate ordering, timely delivery, and issue resolution. Proficiency in SAP and MS Office is essential; experience in building materials is a plus.
This role, Customer Experience & Order Fulfillment Specialist at ROCKWOOL Group, could be your next career step.
Consider building your career as a Customer Experience & Order Fulfillment Specialist at ROCKWOOL Group.
The Customer Experience & Order Fulfillment Specialist position in the Management & Operations, Sales field is open for applications.
We have an opening for a Customer Experience & Order Fulfillment Specialist in Wales, United Kingdom within Management & Operations, Sales.
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