Customer Success Executive - Fintech | Capital Markets | Treasury

Overview

Global Headhunter @ Wenham Carter | Head of Search & Scale - Advancing the Leading Edge of Technology & Science | ex Apple

Wenham Carter search firm is partnered with a leading Fintech company that works with some of the most complex and influential financial services organizations worldwide; helping them maximise value from advanced Treasury & Capital Markets solutions.

We are searching for a Customer Success Executive in the UK who will:

• Own and grow relationships with a portfolio of key financial institutions
• Guide clients across their full journey - from onboarding through long term adoption and satisfaction
• Partner cross-functionally with Sales, Services, Support, and Product to drive strategic growth and retention
• Influence product direction by bringing customer feedback into the roadmap

• Proven experience in customer success, account management, or client-facing roles within fintech, SaaS, or enterprise software.
• Knowledge of financial markets, fixed income, derivatives, forex, investment, trading, stocks
• Experience managing banks as customers
• Strong communication and relationship-building skills.
• Familiarity with CRM tools and customer success platforms is a plus.

• Be part of a forward-thinking company shaping the future of financial technology.
• Work remotely with flexible hours and a supportive team culture.
• Competitive compensation and benefits.
• Opportunities for growth and professional development.

Interested to learn more? Apply now with a copy of your CV and we will be in touch to arrange a discovery chat.