Nursing Support Worker

We are looking to recruit an experienced and motivated individual to the role of Nursing Support Worker on the Acute Medical Assessment Unit (AMAU).

AMAU is a hub of activity, we provide the key to safe effective patient treatment and flow. We manage medical patients and receive all medical emergencies via ambulance within the locality. Our aim is to provide seamless, high quality care for patients using our service.

We pride ourselves on having a friendly and welcoming team, both Nursing and Medical, where you never feel alone and you get the support that you need.

This is a full-time post however part time will be considered.

We are looking for motivated and dynamic Nursing Support Workers, who are able to work under pressure, to join our dedicated team of staff on the Acute medical assessment unit in Prince Philip Hospital, Llanelli.

The unit is made up of 24 beds and includes 3 resus beds where we are able to directly admit emergency patients from the ambulances.

The successful candidate will have experience working within a relevant Nursing Support Worker role and be expected to liaise with key members of the team and service users, as well as engaging in all aspects of patient care.

The ability to speak Welsh is desirable for this post;
English and/or Welsh speakers are equally welcome to apply.

Interviews to be held on 30/1/2026

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals:
  Bronglais Hospital in Aberystwyth;
  Glangwili Hospital in Carmarthen;
  Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals:
  Amman Valley and Llandovery hospitals in Carmarthenshire;
  Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres:
  Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

• Welsh Speaker (Level
  1)

• Level 3 qualification in a health care related subject Or Equivalent experience and can evidence work based competency demonstrating theoretical knowledge, and the ability to undertake clinical care duties relevant for the role which is gained through experience and worked based training/short courses.
• Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW).
• Knowledge of relevant policies and procedures within a healthcare setting for example the principles of Safeguarding adults/children to keep patients within their care safe, and confidentiality for example General Data Protection Regulations (GDPR)

• Experience of working within a relevant health or social care environment, providing direct patient care.
• Experience of working with patient groups relevant to area of practice.
• Experience of working within the NHS.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£25,313 to £26,999 a yearper annum (pro rata if part time)