PCN Project Lead

The ethos of Harrow East Primary Care Network (PCN) is to support GP resilience and sustainability, by creating system efficiencies from economies of scale through a centralised multi-disciplinary team who work at scale across our member practices. The PCN is looking to recruit a PCN Project Lead to help relieve the workforce pressures on the PCN Clinical Director as they oversee the day to day running of the PCN, supported by the PCN Manager.

The PCN Project Lead will work alongside the PCN Manager and PCN Digital and Transformation Lead to support and be directly accountable to the PCN Clinical Director.

Harrow East Primary Care Network (HEPCN) is a group of three friendly and forward thinking practices:
Honeypot Medical Centre, Bacon Lane Surgery and Mollison Way Surgery. Our member practices work in close alignment in a defined contiguous locality in Harrow East.

We share an ethnically diverse population with a high prevalence of Diabetes, Pre-diabetes, Cardiovascular Disease, Hypertension and frailty. Our network of GP practices work in close alignment to meet the complex needs of our patient communities, and ensure they receive effective and culturally sensitive care.

Key duties and responsibilities include but are not confined to the following:

• Understanding and supporting the priorities of the PCN Clinical Director. The post holder will work closely with and report to the PCN Clinical Director on defined areas of work that help to ensure the PCN continues to deliver safe and effective healthcare to our community. They will be expected to be flexible and responsive to the changing needs of the PCN Clinical Director and general practice in a fast paced and high pressure environment.
• Overseeing and coordinating the successful delivery of North West London Enhanced Services (NWL ES). and borough based services. This includes staff supervision and training, daily monitoring of performance targets and KPIs, running searches on our clinical system and regularly reporting to the PCN Clinical Director and North West London Integrated Care Board (ICB). The post holder should have a robust understanding of the service specifications and KPIs, contractual requirements, and a sound understanding of how these services address local population health needs.
  
  The post holder will be expected to communicate this clearly and effectively with practice and PCN staff and provide operational guidance and supervision to ensure service requirements are understood and delivered.
• Managing the PCNs Same Day Access Service for patients with same day, non-complex health needs at a new site. This includes: HR and recruitment, rota management, IT set up, publishing clinics, inductions, troubleshooting, compliance with information governance and ensuring high clinical standards are maintained by clinicians working across and representing our member practices, to ensure our patients have access to high quality, same day care.
• Collaborative working between all PCN practices. The post holder will be expected to develop positive relationships with all staff working in the PCN and should be able to communicate effectively and sensitively with practice/PCN staff members and PCN board members. Over the last four years our member practices have developed close working relationships, and the post holder will be an integral part of the PCN team who will be expected to help build on those relationships as our PCN continues to evolve and grow.
• Fulfilling any other duties as and when required by the PCN Clinical Director that help to enhance the resilience and sustainability of our PCN.

• Experience of using Microsoft software including Outlook, Excel and
• PowerPoint.
• Experience of working in general practice.
• Experience using EMIS.
• An appreciation of the new NHS landscape including the relationships between individual practices, PCNs and the commissioners.

• Ability to use own initiative, discretion and sensitivity
• Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity

• Access to…