Client & Regulatory Services Specialist
Job in
Llanelli, Carmarthenshire, SA15, Wales, UK
Listed on 2026-09-01
Listing for:
Citizens Advice
Full Time
position Listed on 2026-09-01
Job specializations:
-
Healthcare
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Customer Service/HelpDesk
Job Description & How to Apply Below
Citizens Advice is looking for a Client and Regulatory Services Officer to support the network by guiding client management, handling complaints and insurance claims, and ensuring regulatory compliance. The role requires managing challenging client behaviours, logging cases accurately, and analyzing trend data to improve the overall client experience.
You'll contribute to the organisation's obligations as a DRO Competent Authority, while maintaining high standards of accuracy and confidentiality
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