Associate Strategic Consultant

Airship is trusted by world’s leading brands such as Alaska Airlines, BBC and The Home Depot to drive revenue growth and customer loyalty with exceptional cross‑channel customer experiences. Today, brands are challenged to deliver seamless, unified customer experiences across a fragmented array of channels and devices— apps, websites, email, SMS, wallets and more.

Airship’s no‑code, AI‑powered platform was designed with non‑technical, growth‑focused teams in mind, making it easy to create, test and orchestrate hyper‑personalized experiences across all channels. With the ability to easily enrich customer data and rapidly launch growth experiments, Airship enables brands to deliver consistent, meaningful interactions that accelerate conversion and foster deeper customer relationships.

We invite you to be part of our journey in building products and delivering services that touch millions of customers around the world every day.

Airship’s Strategic Services team partners with some of the world’s most recognizable brands to bring their mobile and cross‑channel engagement strategies to life. This team brings together strategy, execution, and analytics across four key pillars — strategic platform enablement, mobile strategy and optimization, experience delivery, and reporting & insights services.

Our team of expert digital marketers and trusted advisors helps customers get the most from the Airship platform — from shaping mobile‑first marketing strategies to delivering and optimizing campaigns that drive measurable impact.

This role offers an exciting opportunity to develop strategic consulting skills within a dynamic and supportive environment. As an Associate Strategic Consultant, you will play a key role in transforming data and insights into actionable strategies, helping to uncover opportunities, synthesize complex information, and build strategic frameworks that shape client engagements. This role requires an analytical mindset, a knack for structured problem‑solving, and the ability to contribute high‑quality, impactful content that accelerates exceptional customer outcomes.

The Associate Strategic Consultant focuses on mastering core consulting principles, foundational methodologies, data analysis, and project execution support — ensuring seamless and collaborative teamwork.

• Support Diagnosis and Discovery: Conduct preparatory research and gather information (e.g., brand/ channel audits, market insights, competitor analysis) to support discovery phases led by senior consultants
• Methodology Application: Apply a growing understanding of marketing channels, segmentation, and communication strategy to project tasks
• Documentation Support: Prepare and refine internal and client‑facing education and presentation content and materials

Execution & Delivery Contribution

• Project Execution: Own discrete project tasks or sub‑work streams, ensuring timely and accurate completion, and developing your time and project management skills
• Presentation Development: Contribute to the creation of presentations, proposals, knowledge assets, and structuring data and narratives for internal and client content, workshops, or strategy sessions
• Platform Proficiency: Develop proficiency with Airship’s User Interface (UI) to contribute actionable recommendations and translate complex customer use cases into live campaigns

Data & Insights Collation

• Data Collection and Organization: Identify data needs, gather, and organize client performance and campaign data that underpin strategic recommendations
• Basic Analytics Application: Apply native platform analytics and external tools (e.g., Excel, reporting dashboards) for data analysis, integrating project outputs and broader market trends to uncover strategic insights for client projects
• High‑Impact Reporting: Generate and present data and insights in a clear format and simple narrative that contributes directly to impact measurement and reporting to secure customer buy‑in and drive recommendation adoption

Collaboration and Team Integration

• Internal Communication: Actively collaborate and communicate with Strategic Consultants, Technical Consultants, and Account Managers to…