IT Technician

Job in Llanelli, Carmarthenshire, SA15, Wales, UK

Listing for: Rise Technical Recruitment

Full Time position
Listed on 2026-07-21

Job specializations:

IT/Tech
IT Support, HelpDesk/Support, Systems Administrator, Technical Support

Salary/Wage Range or Industry Benchmark: 30000 - 32000 GBP Yearly GBP 30000.00 32000.00 YEAR

IT Technician – Llanelli – On site – £30,000 - £32,000 plus progression, training, holiday, pension

Are you an IT support professional looking for a varied role where you can take ownership of technical issues, support users across a busy site, and develop your skills across modern infrastructure and systems?

Responsibilities

Provide 1st and 2nd line IT support across software and hardware systems
Log, track, and resolve Service Desk tickets within agreed SLAs
Troubleshoot technical issues via phone, email, and face‑to‑face support
Assist with system improvements, updates, and new technology rollouts
Monitor recurring issues and contribute to documentation and solutions

Qualifications

Experience in a technical support or helpdesk environment
Strong troubleshooting and analytical skills
Good knowledge of Microsoft systems, networking, and IT infrastructure
Familiarity with technologies such as VMware and databases is beneficial

The company provides a stable working environment with opportunities to develop technical skills, contribute to system improvements, and work as part of a collaborative IT team focused on delivering high‑quality support.

We are an equal opportunities company and welcome applications from all suitable candidates.

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