Desktop Investigator

Home Desktop Investigator page is loaded## Home Desktop Investigator locations:
United Kingdom time type:
Full time posted on:
Posted Todayjob requisition :
R70335

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Home Desktop Investigator###
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* Job Location:

** United Kingdom###
** Job Type:
** Permanent###
** Remuneration**:
Competitive salary taking into account skills, experience and qualifications#
** Step into a vital role at Sedgwick as a Home Desktop Investigator, delivering tailored fraud prevention across diverse commercial claims.
** The role of a Home Desktop Investigator within Sedgwick’s Investigations team offers a dynamic and intellectually stimulating opportunity to be at the forefront of counter-fraud efforts. This team plays a vital role in delivering tailored, cost-effective fraud prevention strategies to a diverse range of internal and external clients. Rather than relying on a generic approach, Sedgwick prides itself on customising its investigative methods to suit each unique case, ensuring that every claim is thoroughly and thoughtfully assessed.

As a Home Desktop Investigator, you’ll be responsible for managing a portfolio of home claims flagged as potentially fraudulent. The work is varied and engaging, involving telephone and video interviews, evidence gathering, and liaising with policyholders, contractors, suppliers, and external agencies such as the police.

You’ll be expected to plan and conduct investigations, produce well-structured statements, and prepare detailed reports with clear recommendations for insurers. The role also includes issuing outcome letters, negotiating settlements, and maintaining high standards of customer service while adhering to strict service level agreements.#
** The skills you will have when you apply:**
* ** Insurance Knowledge**:
Strong understanding of commercial and property claims, including business interruption and the principle of indemnity.
* ** Fraud Detection**:
Experience using data and technology to identify and report fraudulent activity to relevant bodies.
* ** Legal Awareness**:
Familiarity with current case law, statutes, and legal liabilities relevant to insurance investigations.
* ** Investigative Skills**:
Ability to identify, secure, and preserve evidence through interviews and desktop enquiries.
* ** Regulatory Compliance**:
Understanding of FCA guidelines, GDPR, and Sedgwick’s complaint procedures.
* ** Negotiation Ability**:
Skilled in negotiating settlements and challenging fraudulent claims effectively.
* ** Planning & Organisation**:
Capable of managing multiple investigations, prioritising tasks, and meeting tight deadlines.
* ** Report Writing**:
Competent in preparing clear, concise reports with firm recommendations for insurers.#
** What we’ll give you for this role:
**** Remuneration & more
*** Competitive salary taking into account skills, experience and qualifications
* A Self Invested Personal Pension Scheme (SIPP)
* Holiday allowance of 25 days plus bank holidays
* Flexible working from our office or your home
** Health & support
*** Private healthcare plan (including pre-existing conditions)
* Life assurance
* Employee assistance programme for employee wellbeing
* Group Income Protection
** Other benefits
*** Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications
* Discounts on various products and services#
** This isn't just a position, it's a pivotal role in shaping our industry
** At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University.…