Sales Coordinator

Overview

Our superb client in Bridgend, a leading manufacturing company, are recruiting for an experienced Inside Sales Coordinator to join them on a fixed term contract maternity contract for a period of 12 months
.

Due to business growth there may be opportunity for extension or permanent contract following this initial period.

Working onsite at the company head office, you will be a key point of contact between customers and the company departments to facilitate the processing of customer orders ensuring customer needs are met.

• Primary point of contact within the sales team for incoming enquires.
• Maintain contact with customers and key accounts by telephone and email, establishing excellent relationships.
• Gather and process information on customer requirements to generate service and parts quotations.
• Update and maintain the quote log and enter data and sales leads into the CRM system.
• Process customer orders through to completion including managing any adjustments.
• Check inventory levels and follow up with purchasing if parts are not available.
• Managing sales returns, processing and monitoring credit sales orders.
• Working with Finance to resolve issues with monies/inventory/shipping.

• Strong written and verbal communication skills are essential to engage with internal and external contacts.
• Accuracy and a high level of attention to detail with proven ability to organise multiple tasks and plan own time to meet deadlines.
• A positive attitude and the ability to work effectively both within a team and independently.
• Competent user of Microsoft applications including Word, Excel and Outlook.
• Previous experience in a similar role.

• Salary will be between 26,000 - 28,500 depending on experience.
• 37 hours per week;
  Monday to Thursday 08:30 - 17:00 and Friday 08:30 - 13:30.
• 25 days holiday a year plus bank.
• Pension scheme above statutory rates.
• Generous company performance bonus scheme.
• Friendly, supportive team.