Financial Wellbeing Officer Job Llanelli area,Wales UK,Social Work

TITLE

Financial Wellbeing Officer

CONTRACT TYPE

Fixed term until 31st March 2028

SALARY

£25,419 per annum pro rata

DBS

Enhanced DBS required with Adult Barring Check

HOURS

Full time or Part-Time – tbc

EMPLOYED BY

Carers Trust Crossroads West Wales

RESPONSIBLE TO

Financial Wellbeing Services Coordinator

LOCATION

Llanelli Office / Hybrid Working

OVERALL AIMS OF THE POST

Provide information, advice and support to carers throughout West Wales who are experiencing financial hardship to maximise their income and work towards improved financial security
Work with colleagues to ensure carers are supported to access other existing services.

Areas of Responsibility

To act as a point of contact for carers and vulnerable individuals experiencing financial hardship and to take a holistic approach to assessing financial wellbeing
To produce information for carers and vulnerable individuals and assist them to access a range of grants, discounts and concessions available to them and/or the individuals they care for
To support carers and vulnerable individuals to develop tools to effectively manage their finances and promote financial sustainability
To support the delivery of informal workshops, talks and drop-in information sessions, for example on budgeting skills, etc. to help carers become more financially resilient.
To support carers and vulnerable individuals through local community groups in community settings
To develop and promote partnerships with community food networks including food banks, community fridges etc.
To develop and promote partnerships with community fuel networks including fuel co-operatives
To help maximise carers’ and vulnerable individuals income by completing benefits checks & benefit applications for them, signposting onwards for specialist Welfare Benefits case work.
To support individuals to switch tariffs, access social tariffs and to claim payments including the Warm Homes Discount
To support carers and vulnerable individuals to apply for the Priority Service Register with energy providers
To work with all teams within Carers Trust Crossroads West Wales to identify carers who are experiencing financial hardship
To work with partner agencies and others who may have contact with carers and vulnerable individuals, to increase the number of individuals known to the service and to other services across West Wales. This may include activities such as attendance at events, manning stalls, providing briefings for professionals, attending drop-ins, manning points of contact in surgeries, hospitals, etc.
When individuals are referred to the project, assess their needs and jointly agree a plan to address those needs adopting a person-centred strengths-based approach – either through direct activity or by referring to other agencies.
Where other services may be more appropriate to meeting the needs of individuals make referrals to these services – as agreed with the individual.
To raise carer awareness through involvement in carer and related community events e.g. Carers Week and Carers Rights Day.

Team working/Networking and Liaison

To be aware of opportunities for new partnership working, and help to develop clear protocols for joint working
To foster and maintain existing partnerships with a wide range of statutory, voluntary and community group and forums.
To develop effective teamwork through informal and formal communication with colleagues and regular attendance and input into team meetings etc.
To offer and provide team cover and continuity of services to clients in the event of colleagues planned/unplanned absence i.e. annual leave etc.

Administrative/Service Development

To maintain accurate case records on our Customer Relationship Management system
To assist in collating client feedback and information to…