Student Advisor

Overview

Job Purpose - To provide an effective, efficient and friendly student support service to prospective students and learners studying at Coleg Menai. Duties will include providing a help-desk facility, providing support to learners at risk of disengaging through providing support and referring as appropriate, providing information and guidance on a range of student financial support products and services, administering student finance funds, receiving and recording applications for student financial services, inputting and maintaining data records.

A good level of IT skills and a strong focus on customer service and communication are essential. The ability to be flexible and work within a dynamic environment is essential.

Demonstrate experience in a customer-focussed role and perform duties related to student support, financial services administration, data entry and records maintenance as described in the Job Purpose.

• Job Reference AS/135/26
• Salary £21,262 - £23,610 per annum, dependent on qualifications and experience
• Place of Work Llangefni
• Holiday Entitlement
• • 28 days leave per annum, rising to 32 days after 5 full holiday years’ continuous service (01 September to 31 August).
  • All normally observed public holidays, determined annually.
  • Up to 5 days efficiency closure days per annum, determined annually.
  • Part Time contracts will receive a pro rata entitlement to the above.
• Working Pattern 30 hours per week
• Pension Rights Local Government Pension Scheme
• Contract Type Part Time Permanent
• Closing Date 17 Feb 2026, 12:00 PM (Midday)