Customer Team Member

Role overview

Customer Team Member (18+) – SPAR Llangefni

Working 12 hours per week. Fully flexible – days, evenings, and weekends.

Salary: up to £12.25 per hour (depending on age). Permanent contract.

• Greeting customers in a friendly and welcoming manner.
• Answering customer inquiries about products and services and assisting customers in finding the items they need.
• Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.
• Upselling selected products to customers and highlighting multi‑buy offers to maximize sales.

• Working stock: checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
• Completing additional assigned tasks such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
• Adhering to all company policies and procedures and processes.

• Previous experience in a similar role and/or industry is preferred.
• Relies on instructions and procedures with excellent attention to detail.
• Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence.
• Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
• Experience of using a ‘Challenge 25’ policy desirable.
• Keen and enthusiastic approach to working both in a team and independently.
• Previous cash handling experience is preferred but not essential.

• Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
• Develop your skills and capability in a highly supportive and multi‑diverse culture.
• Outstanding Training & Development.
• Gain hands‑on experience in a high‑volume, fast‑paced convenience store.
• Generous staff discount in all SPAR stores (excluding alcohol and cigarettes).
• Proactive promotion of internal candidates.
• Paid breaks.
• Free tea & coffee.
• Early access to your pay through ‘Early Pay’.
• 24/7 access to your payslips and rotas via HR/Payroll portal.
• Wellbeing support – access to emotional support, counselling, legal and financial advice.
• Company pension scheme.
• NEST pension scheme.
• Company life insurance worth 1 × annual salary and 6 × annual salary with company pension scheme.
• Extra holidays – purchase scheme.
• Cycle to work – bicycle purchase scheme.
• Long‑service awards.

We are a disability confident and committed employer dedicated to creating a fair, inclusive workplace for all. We offer a guaranteed interview scheme for candidates with disabilities who meet the minimum criteria for the role.

Closing date for applications: 9th July 2026.