Customer Solutions Specialist at goeasy

Location: City of Lloydminster

Elevate customer experiences with goeasy as a Customer Solutions Specialist. Engage with clients, manage accounts, and enhance sales in a supportive environment.

At goeasy, known as Canada’s top lease-to-own business, this role focuses on customer engagement, sales, and account management. As a Customer Solutions Specialist, you’ll connect with customers in person, over the phone, and via email. You will help customers with financial solutions while maintaining relationships and ensuring account accuracy.

Key Responsibilities:

• Build strong customer relationships through various communication channels

• Match customers with appropriate products based on their needs

• Communicate lease and credit terms clearly to customers

• Manage customer accounts, including payments and collections

• Maintain merchandising standards and store organization

Requirements:

• Proven communication and interpersonal skills

• Experience in retail, finance, or leasing environments

• Sales-oriented mindset with a focus on results

• Strong attention to detail and multitasking abilities

• Ability to lift over 50 pounds; availability for varied shifts

Drive results and empower customers at goeasy in this rewarding customer solutions role.