Tesco Colleague Express
Listed on 2026-07-01
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Retail
Retail Associate/ Customer Service
Availability Window
- Mon: 06:00 – 12:00
- Tue: 06:00 – 12:00
- Wed: 14:00 – 22:00
- Sat: 15:00 – 22:00
Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location.
It is our policy to offer new colleagues a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we would like you to be available to work: the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you.
Customers are at the heart of everything we do.It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is one of the things that makes it so exciting.
Responsibilities- Serve shoppers better every day by helping them find what they need.
- Meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Provide stability or flexibility to suit your lifestyle, or the opportunity to progress your career.
- Know your customers and serve them with passion and pride; give great natural service.
- Be passionate and knowledgeable about the products and services within the store.
- Work across the store in our service, picking and replenishment areas where required.
- Apply training to work safely, effectively and serve customers brilliantly.
- Make decisions that are right for customers, delivering routines that meet their needs at the right time.
- Participate in seasonal, community and charity events, creating a great inclusive atmosphere.
- Be knowledgeable about your store’s performance, understand your role and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handle products with care to maintain quality and ensure they reach customers in the best condition.
- Live our values and make everyone feel welcome while following policies.
- Take part in accepting deliveries into the store where required.
- A passion for delivering great service, greeting customers with a smile and serving them with pride.
- The ability to build rapport with customers so they leave the store having experienced a great shopping trip.
- An initiative to take decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create team spirit, having fun and celebrating success.
- Be punctual, well presented and ready to be a brand ambassador.
We are proud to be a Disability Confident Leader and commit to providing a fully inclusive and accessible recruitment process. Everyone is welcome.
Please note you must be over 18 to apply for this role.
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is “Serving our customers, communities and planet a little better every day.”
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