Internal Sales Administrator; Share

Are you an organised administrator looking for a new challenge where no two days are the same? Do you enjoy building relationships, supporting customers and working collaboratively with a wider team? We have an exciting opportunity for an Internal Sales Administrator to join our team in a job share role, providing vital support to our Customer Services and Sales functions. This is an ideal opportunity for someone seeking part-time hours while still playing a key role within a fast-paced manufacturing environment.

As one half of a successful job share partnership, you'll work closely with your colleague to ensure seamless support for our customers, sales team and internal stakeholders. Strong communication, attention to detail and a collaborative approach will be essential to success.

As the first point of contact for many of our customers, you will provide administrative and customer support across a variety of activities, helping to ensure information is accurate, up to date and delivered efficiently. Working closely with our external sales teams and site-based colleagues, you'll help coordinate processes, maintain records, produce reports and contribute to delivering an excellent customer experience.

This is a varied role that offers the opportunity to build strong relationships across the business while developing your knowledge of our products, systems and manufacturing processes. Full training will be provided.

• Act as a key point of contact for customers and internal stakeholders
• Support the administration of customer accounts and sales activities
• Maintain accurate records, reports and system information
• Work collaboratively with external sales and site teams to ensure smooth communication and coordination
• Assist with customer enquiries and provide timely updates when required
• Support continuous improvement of administrative processes and ways of working
• Ensure all information is processed accurately and in line with company procedures

We're looking for someone who is highly organised, proactive and enjoys working in a busy environment where teamwork and attention to detail are essential. You may currently be working in an Administration Assistant, Sales Administrator, Customer Service, Coordinator or Business Support role and be looking to develop your experience within a successful manufacturing business.

• Strong administrative experience, ideally within a manufacturing or production environment
• Confident user of Microsoft Office applications including Excel, Outlook, Word and Teams
• Excellent organisational skills with the ability to manage multiple priorities effectively
• Strong attention to detail and accuracy
• A positive, flexible and customer-focused approach
• Ability to work independently whilst building strong relationships across the business
• Excellent communication and interpersonal skills

• Flexible job share arrangement offering excellent work-life balance
• Variety, responsibility and customer interaction every day
• Full training provided on our systems, products and manufacturing processes
• Opportunity to work within a supportive and collaborative team environment
• A role where your organisation, communication and teamwork skills can make a real impact

• Competitive salary (pro rated)
• 25 days holiday plus bank holidays (pro rated)
• Pension scheme, life assurance and income protection
• Employee Assistance Programme
• Employee Discounts
• Cycle to work scheme

Location:

Lockerbie

Hours:

This role is part time 16 hour per week role Monday and Tuesday 09:45 - 16:45

Contract Type:
Permanent

We are DS Smith, together with International Paper, we are a global leader in sustainable packaging solutions and other fibre-based products. We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. We employ more than 65,000 colleagues in North America and Europe, Middle East and Africa (EMEA), who are experts in innovation, manufacturing, design, sales, sustainability, supply chain, and much more.

Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Become part of a world-leading organisation and do your best work with us!

To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a…