Consumer Benefits Specialist, Regional

Overview

Consumer Benefits Specialist – Regional role at Bluebonnet Trails Community Services. Provides consumers with assistance in determining eligibility for, access to, and maintenance of Medicaid benefits and entitlements. Works with consumers on SSI/SSDI applications and follow-up, including referrals to vendors for benefits, initial applications, administrative law judge hearings, claims, and appeals.

• Assist consumers with determining eligibility for Medicaid programs and related entitlements.
• Support SSI/SSDI program application processes and follow-up, including referrals for benefits and related services.
• Provide community referrals and representation during administrative hearings in court settings when applicable.
• Assist with benefit renewals and maintenance of eligibility for Medicaid programs (e.g., QMB, MQMB) and various Medicaid waivers.
• Make social service referrals based on consumer needs (e.g., food stamps, TANF, Medicare prescription extra help).
• Serve as presenter or designee on benefits training across programs and departments.
• Operate in a regional capacity supporting multiple locations and coordinate with referral vendors as the primary contact.

Locations:
Seguin, Gonzales, and Lockhart, TX.
Hourly Salary Range: $21.46 – $26.21 per hour.

• Up to $2.00/hour – previous experience with a community center in a similar role
• $1.00/hour – Career ladder specialty
• $0.75/hour – Bilingual
• $1.00/hour – Tenure with BTCS

• Bachelor's degree in a Human Services field; if degree is not in Human Services, a minimum of 24 credits in a human services field. Experience may substitute for a Bachelor's degree.
• Knowledge of Medicaid, Medicare, and Social Security applications.
• Experience working with persons with disabilities in a healthcare or rehab setting.
• Strong computer and communication skills; ability to work as part of a team to support benefits needs.
• Must have a valid Texas driver’s license and maintain approved driver’s status throughout employment.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Human Resources
• Industries:
  Mental Health Care

Salary Amount: $44,636.80 - $54,516.80/year