Operations Supervisor - 2nd shift

Operations Supervisor - 2nd Shift

Company: RJW Logistics Group

Shift

Schedule:

Sunday – Wednesday, 3:30 pm – 2:30 am

Salary: $65,000 per year

RJW Logistics Group is dedicated to hiring and developing talent who want to make an impact and be part of an industry‑leading organization. We are committed to our employees’ success and to continuous innovation that drives the retail logistics industry forward.

• Ownership Stake:
  Become a co‑owner of the company, contributing to your own financial growth and the company’s prosperity.
• Financial Rewards:
  Potential for increased earnings through share appreciation.
• Sense of Belonging:
  Feel a deeper connection and commitment to your work as an integral part of the company’s journey.
• Community and
  
  Collaboration:
  
  Join a supportive work environment of like‑minded individuals invested in the company’s mission.
• Cost:
  The program is free for employees; shares are granted yearly based on salary.

The Operations Supervisor reports to the Warehouse Manager and oversees all 2nd‑shift warehouse operations, ensuring smooth transition from the night shift, managing staff performance, and supervising all computer entry and paperwork.

• Assign work to 2nd‑shift staff, considering customer specifications and driver departure times.
• Oversee loading of inbound/outbound freight per customer specifications.
• Supervise local, regional, and OTR drivers; communicate updates and workflow changes.
• Review deliveries for poor packing and material conditions.
• Alert Customer Service, Warehouse Manager, and COO of any problems with clear information or photos.
• Assign processing of shipment paperwork, including scanning of BOLs.
• Ensure all shipments are accurately recorded and verified against paperwork.
• Monitor quality and accuracy of shipments per customer specifications.
• Maintain training on any customer requirement changes and update all staff accordingly.
• Update Tee Card board and TMW system.
• Communicate with customers and respond to inquiries, implementing required actions.
• Compose shift‑over email summarizing workflow, issues, and maintenance concerns.
• Ensure safety, training, and development of employees, drivers, and contractors under OSHA and RJW policies.
• Oversee completion of all computer data entry, checking for accuracy and efficiency.
• Approve shift employee timesheets for payroll, correcting as needed.
• Monitor overtime hours and notify the Warehouse Director of equipment or building problems.
• Ensure adherence to AIB processes, procedures, and guidelines for handling food products.
• Complete security and safety checklists, issuing corrective actions or work orders.
• Handle accident reporting, care of injured employees, and notify HR and management of emergency actions.
• Perform other tasks as instructed by the Warehouse Manager or COO.

• Demonstrate efficiency‑management skills and process improvement focus.
• Exhibit strong communication, interpersonal, and leadership skills.
• Show core values aligned with safety, accuracy, and customer satisfaction.
• Be versatile, detail‑oriented, and capable of problem solving.
• Possess proficient computer skills, including data entry.

• Minimum 3+ years of warehouse supervisory or managerial experience.
• Strong English communication skills (read, write, speak).
• Dispatch and dock supervision experience.
• Familiarity with Smart Turn or TMW software (plus).
• Experience in Warehouse Management and LTL dispatch.
• Knowledge of DOT regulations and requirements.

Minimum of high school diploma or GED; some college preferred.

• Occasionally lift and/or move up to 50 pounds.
• Operate the telephone system using keyboards and buttons.
• Speak comfortably in front of others.
• Work in an indoor/warehouse environment, requiring sitting, standing, walking, bending, lifting, and kneeling.
• Communicate with customers and employees regularly.
• Work more than 8 continuous hours when required.
• Read and discern visual images on various media with corrected 20/20 vision.
• Hear speech within normal range of 30 dB at 500–2000 Hz.
• Speak and communicate clearly over the…