Inside Sales Rep

Berlin Packaging is the premier supplier of rigid packaging. With over $3 billion in revenue, we grow 5× faster than the overall packaging industry. Our products are used by customers in automotive, beverage, food, home care, industrial chemistry, pet care, personal health and beauty, wine & spirits, and cannabis. We are committed to an “Anything is Possible” mindset and a winning culture.

Our 2 000+ employees enjoy high engagement scores that are twice the national average and share in Berlin’s profitable growth.

Inside Sales Representative – Develop sales through prospecting and servicing new and existing customers. Increase revenue by targeting and winning sales across a broad base of small and mid‑range customers. Drive the full sales cycle: identify and develop leads, qualify the leads, understand customer needs, develop the value proposition, negotiate and close business.

• Develop relationships with new prospects and maintain relationships with established customers while selling company products and services.
• Interact extensively with customers to clarify their needs, recommend products and/or services, source product and provide pricing.
• Conduct regularly scheduled sales calls and provide exceptional customer service through highly responsive communication with accounts.
• Liaise with outside sales to determine the best approach to provide service and support; facilitate the handover process if/when appropriate.
• Serve as an advocate for customers within Berlin to help to address major issues and ensure that the customer derives all the benefits and value from partnering with Berlin.
• Fulfill employee portion of the “Berlin Values”.

• Bachelor’s degree or equivalent experience.
• Prior experience prospecting new customers with demonstrated success developing new business.
• Ability to complete tasks and solve problems with limited guidance and direction.
• Strong business acumen; understands business, products, customers, and suppliers.
• Strong interpersonal and communication skills including written, verbal, and active listening.
• Strong time‑management skills; ability to multi‑task, prioritize, and follow up.
• Assertive, takes initiative and leverages network and uses creativity to build new business.
• Consultative; ability to positively connect with a wide variety of customers.
• Comfortable in a fast‑paced and results‑oriented environment.
• Takes pride in going above and beyond for customers.

• Competitive PTO including vacation, personal days, holidays, and sick time.
• Berlin Shared Ownership Plan.
• Profit sharing.
• 401(k) with company match.
• Medical insurance including dental insurance.
• Health Savings Account (HSA).
• Flexible spending accounts (FSAs) for transportation, medical, and dependent care expenses.
• Vision insurance options.
• Paid parental leave for up to 12 weeks.
• Health club reimbursement.
• Tuition reimbursement.
• 529 college savings plan.
• Employee Assistance Program for mental health and well‑being.
• Calm app to improve mental wellbeing.
• Employee referral program.
• Company‑sponsored life insurance with optional voluntary life insurance.
• Company‑sponsored short‑ and long‑term disability.

At Berlin Packaging, we look at candidates’ skills but hire based on traits. We believe in hiring smart, passionate people who are thirsty for knowledge and enthusiastic to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

Berlin Packaging provides equal employment opportunities for all employees and applicants for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Please note the salary information shown above is a general guideline only. Salaries are based on candidate skills, experience, and qualifications, as well as market and business considerations.