Venue Services Office Assistant

Venue Services Office Assistant

Requisition :  | # of Openings: 2 |

Location:

US-UT-Logan | Category:
Customer Service/Support | Position Type:
Non-benefited (hourly) Part-Time | Job Classification:
Non-Benefited | College:
Finance & Administrative Service | Department:
Event Services | Advertised Salary: $13.00 per hour

The Office of Events is a growing department whose primary function is to assure the events hosted by Utah State University "Exceed Expectations". Successful candidates will work with a small team of assistants to complete data entry, financial management, inventory sustainability, and administrative tasks for the Venue Services division. This team plays a vital role in supporting three core operations teams—the Audiovisual (AV) team, the Inside Setup team, and the Event Equipment team.

The Venue Services Office Assistants work under the direction of the Assistant Director of Venues.

This position requires a balance of administrative precision, data analysis, customer service, and on-site event support. Venue Services Office Assistants work closely with event coordinators, operations staff, and service partners to ensure seamless event execution and that financial responsibilities are fulfilled.

15-20 hours per week during the semesters. Hours can increase during the event seasons.

Can work to accommodate class schedules but expected to work primarily Monday to Friday between 7:30 am to 5 pm.

• Data Entry: Input labor hours for events from hour-tracking software into event management software, Course Dog to ensure accurate billing; monitor equipment inventory quantities, condition, and demand/usage to meet long-term operational goals.
• Financial Management: Collaborate with event coordinators to update financial statements with equipment charges for operations teams; audit and reconcile operations-related expenses (equipment, labor, etc.).
• Administrative Tasks: Assist in editing and proofreading conference and/or event communications and documents; maintain accurate and timely notes for operations meetings; provide general customer service support for events and conferences as needed; assist with administrative projects as assigned to improve team functions.
• Miscellaneous: Occasional on-site event support in customer service dispatch; occasionally help the setup crews with jobs.

• Experience with data entry and database management.

• Strong clerical and record-keeping skills.
• Strong proficiency in Microsoft Office Suite (Word, Excel), and the ability to learn event management software quickly and proficiently (training provided).
• Experience with event management software.
• Demonstrated skill in financial tracking, billing, or data analytics.
• Customer service or hospitality experience in an event setting.

• Time management; ability to meet deadlines and manage multiple tasks in a fast‑paced environment.
• Attention to accuracy; strong organizational skills with attention to detail.
• Effective communication skills, both written and verbal.
• Ability to adapt to change; ability to adapt to changing event needs and operational priorities.
• Dependable and committed to high-quality customer service.
• Willingness to learn new skills or techniques.
• Ability to work independently and as part of a collaborative team.
• Ability to effectively assist with multiple room sets, cleaning projects, and lifting items when needed.

Along with the online application, please attach:

Document size may not exceed 10 MB.

$13.00 per hour

Employees work indoors and are protected from weather and/or contaminants, but not necessarily, occasional temperature changes. This position requires moderate physical activity, including the handling of objects up to 25 pounds and/or standing or walking more than one hour per day.

Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate…