Reservations Assistant

Overview

Event Services is a growing department whose primary function is to assure the events hosted by Utah State University, "Exceed Expectations." The primary purpose of this position is to support the Central Reservations Manager.

• Add, review, and verify data for deficiencies, errors, or expired information
• Assist with special projects that can require large amounts of data entry
• Application configuration as needed
• Generate reports and collect data on an ad hoc basis

• Resolve support requests from students, faculty, and staff
• Use strong oral communication skills of technical concepts to gather information from users
• Understand software and applications for troubleshooting common issues

Disclaimer:

This position description indicates the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to the position.

• Proven success with customer service support to multiple users with competing deadlines
• Proven success with basic organizational skills, time management skills, situational problem solving, written and oral communication skills
• Ability to work between 20-29 hours during office hours (Monday
  - Friday 8:00 am- 5:00 pm), with the flexibility to work a varied schedule when necessary.
• Can operate common office equipment like computers, phones, scanners and printers

• Can understand commonly used applications (Microsoft Suite, Google Suite, etc)
• Can think analytically, identifying warning signs for potential issues
• Can provide excellent customer service by interacting professionally with team members, students, staff, and other customers
  
  Can work independently

Along with the online application, please attach:

1. Resumeto be uploaded at the beginning of your application inthe Candidate Profile under “Resume/CV”

** Document size may not exceed 10 MB.**

$13.00/hr ADA

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions. The employee is frequently required to reach with hands and arms and may lift and/or move up to 10 pounds.

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

Utah State University is an equal opportunity employer and does not discriminate or tolerate discrimination including harassment in employment including in hiring, promotion, transfer, or termination based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy or any other federal, state, or local law.

Utah State University does not discriminate in its housing offerings and will treat all persons fairly and equally without regard to race, color, religion, sex, familial status, disability, national origin, source of income, sexual orientation, or gender identity. Additionally, the University endeavors to provide reasonable accommodations when necessary and to ensure equal access to qualified persons with disabilities.

In all circumstances, Utah State University follows state and federal laws related to sex-segregated spaces.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

Matthew Pinner

Executive Director

Civil Rights & Title IX Office

matthew.pinner

| Old Main Rm. 401D

1475 Old Main Hill, Logan, UT 84322

Cody Carmichael

Title IX Coordinator

cody.carmichael

| Old Main Rm. 402D

1475 Old Main Hill, Logan, UT 84322

For further information regarding non-discrimination, please visit crtix.usu.edu or contact:

U.S. Department of Education

Denver Regional Office

| OCR.Denver

U.S. Department of Education

Office of Assistant Secretary for Civil Rights

| OCR