Associate Project Manager

The Associate Project Manager is responsible for learning the steps and processes to manage implementation projects successfully. With growing knowledge and experience, this role is responsible for maintaining or exceeding the team's goals and completing projects to the client’s satisfaction on schedule and within budget. The Associate Project Manager represents Tyler to the client.

North Logan, Utah

0-5%

• Document customer interactions, issues, and solutions while contributing to internal and external knowledge bases.
• Gather and analyze product feedback to identify product improvement opportunities.
• Support internal product-related projects, ensuring deliverables meet defined timelines and standards.
• Assist in the creation of training materials and support training delivery for internal teams and clients.
• Assist in managing software implementation projects from kickoff to go-live.
• Coordinate internal resources and client stakeholders to ensure timely delivery
• Identify opportunities for process and workflow improvements.
• Provide third-level support to customers by diagnosing and resolving software-related issues, escalating as needed.
• Perform other related duties as assigned.

• Experience in software support, product analysis, or related roles.
• Good analytical and problem-solving skills with attention to detail.
• Excellent written and verbal communication skills.
• Customer service orientation with an empathetic and professional approach.
• Ability to manage multiple tasks and priorities in a fast-paced environment.

Salary will generally fall between $53,081 - $55,000 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We’re also frequently recognized as a great workplace locally and nationally. See our many awards and accolades.

Your health and well-being are important to us. That’s why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.

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Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing  or by calling  ext.

791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.