Information Technology Specialist - Health Building

Join to apply for the Information Technology Specialist - Health Building role at Bridgerland Technical College

BTECH is looking for a skilled IT support Specialist to join our Information Systems department. The candidate will maintain essential IT operations, ensuring a smooth technology environment for faculty, staff, and students. This role requires excellent technical skills, problem‑solving abilities, and a commitment to outstanding customer service in an academic setting.

Duties:
This position requires extensive hands‑on interaction with faculty and staff and must be performed in person.

• Assist in providing computer/network support relating to software and hardware problems reported by users. Train employees on both software and hardware as needed.
• Maintain adequate knowledge of operating systems and application software, particularly for installation, maintenance, operation, and troubleshooting of CAE Healthcare simulation software.
• Install, configure, and support workstation software, hardware, printers, and phones.
• Add and maintain users on the network; assign application access and ensure security.
• Install, maintain, configure server software and hardware.
• Assist in installation of workstations and other hardware on the network.
• Identify privacy and security concerns, implement security technologies.
• Participate in department meetings, providing input and suggestions.
• Assist in gathering bid prices on equipment and supplies as needed.
• Provide written documentation.
• Utilize technology to give staff a fast, accurate, and secure method of accessing information.
• Keep up to date with industry trends and technologies; test new technologies.
• Monitor network traffic and make recommendations accordingly.
• Ability to lift and transport computer equipment up to 60 lbs.
• Ability to perform physical tasks such as bending, crouching, climbing ladders, or reaching in tight spaces for cable management or hardware installation.
• Carry out other duties as assigned or requested.

Skills and Qualifications

• IT certificate or degree, plus 2 years’ experience in computer and software networks; or equivalent education/experience.
• A+ and Net+ certification preferred;
  Security+ welcomed.
• Experience with Entra , VMWare a plus.
• Excellent troubleshooting and analytical skills.
• Ability to adapt and learn new technologies.
• Effective communication skills: speaking, writing, active listening.
• Great customer service and interpersonal skills, positive attitude.
• Ability to work independently and in a team, strong work ethic.
• Attention to detail.

Salary: $55,000 – $65,000 per year.

Entry level

Full‑time

Information Technology

Higher Education

Referrals increase your chances of interviewing at Bridgerland Technical College by 2×.

Apply BELOW