General Manager

General Manager, Quick Quack Car Wash

Earn up to $100,000 a year.

Join Quick Quack Car Wash to run your own shop. This dynamic leadership position requires managing sales, hiring, training, leading, full P&L responsibility, and improving lives. The mission is “we change lives for the better”. Smart, kind, driven people who help their team achieve personal and professional goals are sought.

• Hires and retains a great team of smart, kind, and driven people.
• Invests time to help each member of the team achieve their personal and professional goals.
• Provides regular feedback regarding performance, providing an opportunity to improve skills.
• Continuously learns and becomes better in leadership skills.
• Grows top‑line revenue and membership by ensuring every guest is greeted with enthusiasm and kindness.
• Is relentless in providing a clean and safe environment for the team and guests.
• Appreciates the intellectual challenge to learn all about the soaps and unique equipment used to give customers a clean, shiny, and dry car.
• Collaborates with maintenance experts to maintain soap and equipment.
• Loves working outdoors with the team and constantly teaches, coaches, and inspires the people on site.
• Provides customers with a positive experience worth talking about.
• Ensures compliance with all policies and procedures through regular meetings and training of team members.
• Handles discipline and termination of team members as needed and in accordance with policy.
• Trains and develops team members in all aspects of the Quick Quack Car Wash business, such as service, cashiering, and safety.
• Oversees the productivity, breaks, and daily scheduling of all team members.
• Monitors the performance of location financials and contributes toward reaching financial goals.
• Prepares and handles daily cash deposits.
• Orders, stocks, and maintains merchandise and inventory for the location.
• Handles vehicle damage claims with a sense of urgency.
• Ensures the location is clean and well maintained; performs and/or delegates general housekeeping and maintenance responsibilities as needed.
• Assists customers in locating various products, resolving complaints, or providing information; directs customers to other departments as necessary.
• Properly uses membership approach when interacting with new customers.
• Performs other duties as assigned.

Monthly bonuses, free car washes, health benefits, a 401(k) program with a company match, sales prizes and competitions, and fun awards.

• Strong leadership and communication skills.
• Record of developing team members and leaders.
• Self‑motivated and results‑driven.
• Record of driving results (revenue, EBITDA, etc.).
• Excellent customer service skills.
• Experience leading a membership model (preferred).
• Experience managing a preventative maintenance program or similar (preferred).
• Must be able to read, count, and write accurately.
• Must be able to work various hours, weekends, and holidays.
• Must maintain a clean appearance as per dress and grooming standards.
• Two (2) years or more of being responsible for results of a high‑performing store, location, or company.
• Experience hiring the right team members.
• Experience training and mentoring team members.
• Experience managing costs, expenses, and scheduling.
• Ensures product and location represent company standards on site at all times (brand, cleanliness, product quality).
• Familiar with profit and loss statements.
• Retail experience preferred.
• High school diploma or equivalent, college degree preferred.
• Prolonged periods standing and working on a cash register or related equipment.
• Ability to lift up to 15 pounds at times.
• Must have a valid driver’s license.

Person will work outside in a loud environment due to car wash equipment. They will be in constant motion and perform physical activities such as lifting (0‑50 lbs.), bending, reaching, and stooping.

Quick Quack Car Wash is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Quick Quack Car Wash participates in E-Verify and will provide the federal government with your form I‑9 information to confirm that you are authorized to work in the U.S.

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