Retail Branch Manager

D.L. Evans Bank is a community bank and has been since 1904. For many years, we have provided premier banking services to the residents of Southern Idaho and Northern Utah while fostering a working environment for our employees dedicated to teamwork and excellent customer service. If you are a dynamic and customer-driven individual, whether an experienced banker or just beginning your career, we encourage you to continue with this applicant friendly, online job application!

D.L. Evans Bank is a community bank and has been since 1904. For many years, we have provided premier banking services to the residents of Southern Idaho and Northern Utah while fostering a working environment for our employees dedicated to teamwork and excellent customer service. If you are a dynamic and customer-driven individual, whether an experienced banker or just beginning your career, we encourage you to continue with this applicant friendly, online job application!
D.L. Evans Bank is an Equal Opportunity Employer – veterans/individuals with disabilities. VEVRAA Federal Contractor. EOE/AA/Vets/IWD.

• Medical Insurance
• Dental Insurance
• Vision Insurance
• FSA
• 401(k)
• Employee Stock Ownership Plan
• Paid Vacation
• Sick Time
• Life Insurance
• Long-term Disability Insurance

The Retail Branch Manager is responsible for recognizing and anticipating the needs of the branch to meet budget goals and ensures that established policies and procedures are followed. He or she actively coaches, leads and motivates employees, directing them to effectively identify the financial needs of customers. The Retail Branch Manager is responsible for business development, establishing new and existing clients for D.L. Evans Bank.

Builds and deploys a marketing plan designed to attract and acquire new customers. He or she promotes the Bank’s products and services to potential and current customers. The Retail Branch Manager actively partners with internal product partners to expand and deepen customer relationships. Collaborates with branch personnel in order to provide the best possible solutions for customer needs. Develops a strong understanding of client objectives and assesses their business strategies and needs in relation to their objectives.

The Retail Branch Manager is responsible for the consistent execution of branch goals. Engaging in frequent local travel in respective market area. He or she represents D.L. Evans Bank at community events, industry seminars and trade conventions as required. The Retail Branch Manager serves internal and external customers and prospective customers promptly and professionally. He or she assists Commercial Lending personnel as needed.

• High school diploma or GED required;
  Associates degree in Business, Finance, or a related field preferred
• At least six years of experience in banking as a retail operations supervisor or manager required
• Understanding of bank policies and procedures, regulations, and documents relating to retail operations as well as consumer lending documentation, collection programs, and determination of credit worthiness are required
• Active license number with the Nationwide Mortgage Licensing System and Registry or the ability to obtain such
• Proven track record of community/civic/trade organization involvement and business development
• Strong interviewing skills
• Excellent written and verbal communication skills
• Strong analytical skills
• Able to use financial calculators and related computer applications and business machines

• Effectively supervises branch staff, ensuring optimal performance
• Communicates and reiterates D.L. Evans Bank vision and values with branch team members
• Responsible ensure proper staffing levels in the branch. Duties include recruiting/identifying talent, interviewing and selecting the branch team
• Creates an engaging environment for customers and employees
• Provides leadership through effective objective setting, coaching, mentoring and communication
• Directly supervises branch retail sales and operations personnel. Ensures that high quality work and efficiency in operations are maintained
• Conducts regular meetings with personnel to inform and train. Discusses areas needing improvement and changes in procedure
• Ensures that personnel are well-trained in all phases of their respective jobs. Assures that assigned monthly product knowledge and security training is conducted
• Determines work methods and flow through assigning, directing,…