Quality Manager

If working for an organization with a long history of technological innovation and high advancement potential in a supportive, collaborative, and positive work environment are top considerations for your next career move, then you need to look at the opportunities at Bourns.
Bourns was founded 75 years ago with the guiding principles of providing breakthrough technology solutions, high-quality products, responsive service, and exceptional value. Those principles still hold true today and have instilled a culture that is committed to excellence and ethical operations. As a leading provider of advanced components for power conversion, circuit protection, and motion control sensing solutions, Bourns employs more than 9,000 people in 21 countries and operates 17 manufacturing centers and 15 R&D facilities.

Our customers and partners rely on Bourns to meet strict design requirements and satisfy international standards in a broad range of industries and applications. We achieve this stature because Bourns employees excel in the development of new products and continuous improvement processes that keep the company a global leader in delivering outstanding service.

Job Description:

Location: Logan, UT
Department: Quality Assurance
Reports To: Quality Director
Hiring Rate: $98,103 annually
Incentive Opportunity: Eligible for an annual performance-based bonus.

Bourns is seeking an experienced Quality Manager to lead the Quality function at our Utah Operations site. This role will oversee quality systems, compliance, audits, supplier quality, customer requirements, and continuous improvement initiatives while leading and developing the site Quality team.

The Quality Manager is responsible for leading the site Quality function to ensure that products, services, and processes meet or exceed established quality standards, with the goal of achieving customer satisfaction. This position develops and implements quality assurance systems, leads audits, manages the Quality team, and collaborates with production, engineering, suppliers, and customers to drive corrective actions and continuous improvement across Utah Operations throughout the manufacturing process to ensure adherence to standards at each stage.

Data & Performance Management: Collect and analyze data to identify trends and areas of weakness, track performance metrics, and define, delegate, and monitor quality goals aligned with the Organization’s objectives.

Audits & Compliance: Conduct internal and external audits to assess quality systems, identify areas for improvement, and report findings to management; ensure compliance with occupational safety, health, and environmental standards.

Supplier Quality: Manage the selection, evaluation, approval, and monitoring of suppliers of raw materials, products, and services that directly impact product quality.

Customer & Stakeholder Relations: Communicate and liaise with internal and external stakeholders, including customers, suppliers, and regulatory bodies, to ensure clear understanding of quality requirements; identify and understand customer expectations to ensure products meet their needs.

Continuous Improvement: Encourage and support continuous improvement processes and Lean Manufacturing initiatives, including 6S, to increase productivity and reduce lead times, defects, and unnecessary costs; coordinate and develop solutions to quality, manufacturing, and technical problems with other department heads.

Team Leadership & Development: Provide training on quality standards and best practices; hold periodic one-on-one meetings to follow up on tasks and concerns, correct deviations, and make timely decisions; conduct performance evaluations for staff in charge within established timelines.

Culture & Engagement: Promote activities that strengthen the organizational culture and create a positive team environment, fostering motivation, teamwork, and customer service.

• Coordinate and direct technical and administrative aspects with the team regarding the anticipation and identification of problems and risks and control the proper use of resources necessary to ensure the quality of raw materials, inputs, and finished products.
• Ensure that staff under their supervision comply with the Internal Work Regulations and the policies established by the Organization.
• Other duties as assigned.

Interpersonal Skills

• Ability to lead, motivate, and develop a team while working effectively with customers, suppliers, and…