Hotel Campus Director of Sales at Loma Linda

Hotel Campus Director of Sales – Loma Linda

Base pay range: $75,000.00/yr - $90,000.00/yr

• Business Travel sales for four hotels located on a campus setting in Loma Linda, CA.
• Exceeding Guest Expectations – Providing services that are above and beyond for guest satisfaction and retention.
• Demonstrating Leadership – Utilizing interpersonal and communication skills to lead, influence and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Modeling Appropriate Behaviors – Serving as a role model to demonstrate appropriate behaviors.
• Making Decisions and Solving Problems – Analyzing information and evaluating results to choose the best solution and solve problems.
• Responsible for increasing revenues by soliciting new business travel on behalf of the hotels through:
• Managing the Brand RFP Process
• Directing solicitation calls to local business and prospective leads.
• Soliciting and qualifying potential new accounts.
• Understanding and maximizing all of the hotel’s revenue channels.
• Analyzing current and potential business segments and coordinating all activities to maintain and increase revenue and market share.
• Effectively service and grow existing accounts.
• Participating in industry and civic organizations representing opportunities for future public relations and new business.
• Have ongoing knowledge of the competition's product and current marketing strategies.
• Communicate effectively with all hotel departments to ensure account arrangements are carried out as efficiently as possible.
• Promote a professional, positive image of the hotels at all times through personal appearance, civic functions and general public relations.
• Complete sales objectives and ongoing action plan, as directed by the Corporate Sales & Marketing.
• Provide adequate follow-up and solicit repeat bookings.
• Complete weekly and monthly sales reports.
• Respond promptly to all sales related inquiries and correspondence from customers, prospects and lead referrals.
• Conduct weekly quota of pro‑active sales calls in the form of telephone calls, office appointments, blitzes, hotel site inspections, trade shows and networking functions/meetings.
• Confirm rate guidelines approved by the Corporate Director of Revenue Management.
• Promote all SAGEMONT Hotels’ managed hotels when appropriate.
• Respond promptly to requests by the Operational Supervisors and Corporate for reports and other assignments.
• Markets:
  National Brand Accounts, Local Negotiated Accounts, Government
• Sales Call Quotas:
  Minimum of 25 qualified phone calls per week in the office, recorded on sales call report;
  Minimum of 3 site inspections per month;
  Minimum of 10 outside sales calls per week;
  Booking Objective:
  Specific goals to be established after 90 days.
• Perform other duties as assigned, requested or deemed necessary by management.

• Minimum of three years of hospitality sales experience required.
• Local market knowledge preferred.
• Marriott and IHG Sales experience preferred.

• Demonstrated ability to achieve sales goals, experience at a similar size and quality hotel, proactive sales approach; assertive and fast‑paced, driven to succeed, track record of developing long term relationships, ability to quickly evaluate alternatives and decide on a plan of action.
• Strong leadership, salesmanship and public relations skills.
• Strong presentation, communication and organizational skills required.
• Proficient in supervising, training, coaching and counseling.
• Ability to make timely, effective decisions.
• Clear, concise written and verbal communication skills.
• Knowledge of various cultural social events including, but not limited to weddings, Bar and Bat Mitzvahs and fraternal organization meetings.
• Dependable.
• Working knowledge of MS Word, Excel and Outlook.
• Knowledge of DELPHI.
• Ability to work a flexible schedule including weekends.

• Frequent standing, sitting, walking and climbing stairs.
• Repetitive bending, stooping, reaching, twisting, pushing, pulling, lifting and carrying.
• Reaching above, at and below shoulder level.
• Lifting and carrying unassisted up to 50 lbs.

• Must be aware of the importance of safety and security.
• Endeavor to be conscious of safety and security at all times.
• Friendly and courteous to guests and fellow team members at all times.

Mid‑ level

Full‑time

Education and Training

Hotels and Motels