Customer Service Counter

Customer Service Counter Help

A company in Saint Charles, IL is seeking a Customer Service Counter Help to join their team!

Schedule:

Monday to Saturday 9:00AM to 3:00PM - Company determines schedule

Pay Rate: $18 starting with opportunity for pay increases

Provide friendly and professional customer service to all customers.

Receive, inspect, tag, and process garments for dry cleaning and alteration services.

Operate the point-of-sale (POS) system and process customer payments accurately.

Answer phone calls and assist customers with service inquiries and order status updates.

Organize completed orders and assist customers with garment pickup.

Maintain accurate order records and ensure timely processing of garments.

Keep the front counter and customer service area clean, organized, and professional.

Coordinate with the production team to ensure quality service and on-time order completion.

High school diploma or GED preferred.

Stable work history with reliable attendance.

Previous retail cashier or customer service experience preferred.

Experience using a point-of-sale (POS) system is a plus.

Strong communication and interpersonal skills.

Detail-oriented with the ability to handle customer transactions accurately.

Ability to work in a fast-paced environment while maintaining a positive and professional attitude.