System Engineer

Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At NTiva, we’re more than a Managed Services Provider, we’re a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. NTiva is a culture of people who are passionate about the work…and each other.

Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we’re on the front lines of a fast‑paced industry, facing cybersecurity threats and rapid technology changes together.

If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we’d love to meet you. Come explore one of our many opportunities and grow with us!

How you’ll make an Impact As the Systems Engineer (SE) you will primarily focus on project planning and design, implementation, documenting, and supporting a wide variety of client IT projects and initiatives. Strong customer relations and follow‑up to ensure that service has been completed to customer's satisfaction are a must. You’ll need to be a team player, yet work well independently, and have excellent verbal and written communication skills.

Responsibilities include working with Project Managers (PMs) and Senior System Engineers (SSE’s) to implement and deploy solutions for IT projects as well as provide network administration for client support needs when necessary.

Location and Work Expectations

• This is a hybrid‑remote role with approximately 20% on‑site work at client locations throughout the Chicagoland area. The specific allocation of remote versus onsite requirements may fluctuate based on business needs.
• Must have a valid driver's license and insured vehicle. Travel may require up to 1.5 hr drive to the location.

What you will be doing

• Deploy advanced technical solutions, including but not limited to new deployments and service modifications
• Maintain minimum billable utilization of 80%
• Provide excellent support to customers remotely or onsite as needed
• Execute complex migrations and configurations
• Document migration and infrastructure changes and prepare for steady‑state support post implementation
• Communicate clearly both internally and externally to progress, issues, and scope changes needed on projects
• Be able to pivot and provide solutions when plans change or do not meet the requirements of the project
• Provide input and recommendations to the team to assist with project creation and planning
• Design and build GPOs to enforce policies across organizations
• Install and configure virtual machines and hosts
• Build cloud and on‑premises physical servers
• Configure AAD and Microsoft Entra Connect to O365
• Troubleshoot advanced applications and servers
• Build and design networks, including network and firewall configurations, switch configurations and wireless networks
• Build and design Active Directory infrastructure following best practices and taking into consideration client needs (on‑premises Active Directory as well as Azure AD)
• Deploy high‑availability infrastructure (networking, virtualization, clustering)
• Deploy backup and recovery technologies

You’ll be successful in this role if you have

• At least 3 to 7 years of experience that is directly related to the duties and responsibilities specified
• Intermediate knowledge of Power Shell and automation
• Intermediate knowledge of Intune and Autopilot
• Expertise in Windows configurations and services
• Advanced knowledge of DNS (internal and external)
• Advanced knowledge of networking, both physical and virtual
• Advanced knowledge of cloud solutions (AWS, Azure, or OCI)
• Advanced knowledge of virtualization, clustering, and high availability
• Advanced knowledge of Active Directory (both on‑premises and Azure AD)
• Advanced knowledge of M365 licensing, configuration, best practices, and feature set

Required language skills

• Ability to communicate professionally, in English, both written and orally
• Ability to write business correspondence and process procedures
• Ability to effectively present…