Field Service Engineer - Midwest

Overview

Are you a hands-on expert when it comes to complex machinery? Is troubleshooting mechanical challenges your specialty?

Come Join Our World Class Team! Apply Today for Field Service Engineer!

• Great benefits
• Employee Appreciation
• Employee Recognition through Service Award Point System with Amazon.
• Training Development
• Travel Opportunities

SCHENCK USA CORP.

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The Field Service Engineer will provide customer service and technical support by installing equipment, investigating, resolving customer reports of technical problems, and eliminating future operational or service difficulties by performing the following duties:

• This position is regional and covers the Midwest region. The ideal candidate lives in the Midwest area.
• Commissions, calibrates, and services new or modified equipment at customer s facility to ensure full functionality according to specifications.
• Reviews performance reports and documentation from customers and field representatives and inspects malfunctioning or damaged product to determine nature and scope of problem.
• Analyzes review and inspection findings to determine source of problem, and recommends repair, replacement, or other corrective action.
• Coordinates problem resolution with engineering, customer service, and other personnel to expedite repairs.
• Provides on-site technical assistance to help troubleshoot and repair equipment.
• Develops and conducts training on the safe operations of the equipment and demonstrates skills to trainees, including both team members and customers.

• Associate s degree in mechanical discipline from a two-year college or technical school. Bachelor s Degree in engineering preferred.
• 3+ years of related experience and/or training; or equivalent combination of education and experience.
• Must have mechanical and electrical skills having experience in a production/assembly line type of environment.
• Proficient in DVM, O-Scope, and instruments used in troubleshooting of electro schematics diagrams.
• Must have PLC/Automation skills.
• Must be able to read and interpret documents such as technical drawings, operating/maintenance instructions, and procedure manuals.
• Must be able to write routine reports and correspondence.
• Must possess strong communication, math, and computer skills. SAP experience preferred.
• Travel up to 80% of the time, sometimes internationally.