Project Manager; Dental Project Delivery

Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? AtNtiva,we'remore than a Managed Services Provider,we’rea community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally.

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If you thrive in a dynamic, supportive environment and enjoy going above and beyond,we'dlove to meet you. Come explore one of our many opportunities and grow with us!

As the Project Manager (PM) within the Dental Division, you will own the planning, execution, financial control, and closure of IT infrastructure projects designed by our Solution Architects for a client base of dental practices and Dental Service Organizations (DSOs), including deployments, implementations, migrations, onboardings, changes, and upgrades. You will lead the delivery team of Systems Engineers, working alongside Solution Architects and Account Managers, to deliver every project on time, within budget, and to the client's satisfaction.

Strong customer relations, clear expectation management, and follow-up to ensure work has been completed to the customer's satisfaction are a must, as is the ability to explain technical work to non-technical clients. You'll need to be a team player, yet work well independently, and be comfortable managing many projects at once.

• This exciting opportunity involves working on-site with various clients, providing an immersive and dynamic work experience. Join us as we embark on a journey that takes you to different client sites every day, offering you the chance to explore new locations, build diverse professional relationships, and make a significant impact in the industry.
• Candidates must be located near our McLean, VA, Kansas City, MO, Shreveport, LA, or Chicago, IL office.

Must have a valid driver's license and insured vehicle. Travel may require up to 1.5hr drive to the location

• This position is approximately 90% remote and 10% onsite.
• Onsite time includes client site visits for kickoffs, cutovers, and walkthroughs as projects require.

• Own a high-volume portfolio of concurrent infrastructure projects (new deployments, migrations, upgrades, service additions and changes) from Sales hand-off through close, as the owner of each project and its success.
• Maintain minimum billable utilization of 70%.
• Review each sold scope and budget before kickoff with the Lead Engineer, confirm the allocated hours are sufficient, and raise gaps before work begins.
• Lead the Internal Kickoff (IKO) to align the Lead Engineer, Solution Architect, and Account Manager on goals, scope, risks, and timeline, then run the client kickoff.
• Build and maintain the Connect Wise Manage workplan, with task-level time estimates set with the Lead Engineer, and track allocated, scheduled, and completed hours throughout the project.
• Schedule engineering resources on Connect Wise calendars, set realistic end dates, and lock in the monthly project forecast during the first week of each month.
• Coordinate dental-specific dependencies, including practice-management-system and imaging vendors, equipment delivery, and multi-site DSO rollout schedules, so engineering work lands on the dates the practices need.
• Coordinate procurement, vendors, carriers, and third-party field resources (e.g., Field Nation) so equipment and dependencies are in place when engineering work is scheduled.
• Send weekly status and budget updates on Time & Materials projects (PM hours, Engineer hours, total budget used) to the client's primary contact and the Account Manager, tied to the project's Budget Update ticket.
• Run the 50% mid-point budget check-in and the 80% budget meeting, document approvals and decisions in the Connect Wise project notes, and elevate potential overruns early.
• Identify out-of-scope work, obtain written client approval for minor T&M additions, and initiate change orders through the Account Manager and Solution Architect for larger changes.
• Place projects on hold when client…