Certified Spanish Speaking Medical Assistant

Position: Full Time Certified Spanish Speaking Medical Assistant

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Overview

We are seeking a Spanish Speaking Front Desk Medical Assistant (SS FD/MA) to join our team at Integrated Pain Management (IPM) in Lombard, IL. This role is critical in ensuring efficient patient reception, administrative support, and clinical assistance. The SS FD/MA will act as a liaison between patients and providers, contributing to a seamless healthcare experience.

Qualifications & Experience

• Minimum of 6 months in a similar role.
• Certification as a Medical Assistant.
• Proficient in Spanish.
• Willingness to learn and grow.

Hours of Operations

Full‑time:
Monday, Tuesday, Friday – 9:00 am – 6:00 pm;
Wednesday, Thursday – 9:00 – 5:00 pm.

Responsibilities Patient Reception and Recovery Room

• Efficiently manage patient check‑in and check‑out processes.
• Accurately verify patient information and insurance details.
• Schedule and manage patient appointments.
• Address billing inquiries and process payments.
• Follow directions of OR Nurse Manager.

Clinical Support

• Prepare the examination room and maintain cleanliness.
• Accurately take and record vital signs.
• Assist providers with medical procedures.
• Perform basic diagnostic tests as needed.

Patient Care and Education

• Provide high‑quality patient education regarding procedures and care.
• Communicate effectively and empathically with patients.

Documentation and Records Management

• Maintain accurate documentation in electronic health records (EHR).
• Prepare and organize patient records and charts.
• Complete forms related to worker’s compensation and personal injury cases.

Care Coordination

• Coordinate patient care with other healthcare providers.
• Follow up on referrals and external medical records.
• Contribute to case management and care planning.

Specialized Tasks

• Assist with occupational health assessments and documentation.

Communication and Coordination

• Facilitate effective communication between staff and providers.
• Act as a liaison to ensure smooth clinic operations.

Training and Development

• Participate in ongoing training sessions.
• Assist in training new FD/MA staff.

Quality Assurance and Improvement

• Engage in quality improvement initiatives.
• Provide feedback to improve office procedures.

Key Competencies

• Attention to detail and organizational skills.
• Excellent verbal and written communication skills.
• Ability to multitask in a fast‑paced environment.
• Strong interpersonal and teamwork abilities.

Benefits and Perks

• AFLAC insurance:
  Available after 90 days of employment.
• Health, Vision and Dental after 90 days of employment; employer pays 50%.
• 5 paid sick days per year; 2 weeks paid vacation after 1 year of employment.
• 401K Matching: 1% non‑contributing match provided by the company; up to 4% match with employee contributions after 1 year.

What We Are Looking For

• A warm, approachable personality with a customer‑focused mindset.
• Ability to multitask and prioritize in a fast‑paced environment.
• A team player who can also work independently.
• Reliable and punctual with a strong work ethic.

Pay Range

$20.00 – $22.00 an hour

Location

Integrated Pain Management, 244

E. Roosevelt Rd, Lombard, IL 60148

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