Regional Director of Operations
Listed on 2025-12-22
-
Hospitality / Hotel / Catering
Hotel Management
Salary: $130000 - $140000
Other Forms of Compensation: RDO Bonus eligible
With people as our core and a deep commitment to exceptional hospitality, CCL Hospitality Group has a philosophy rooted in caring for the individuals who care for our guests. Our most significant competitive advantage is our team members. We constantly strive to strengthen our service culture. Every team member knows they matter and owns a stake in our success, delivering hospitality excellence.
With four distinct operating companies – Morrison Living, Unidine, Coreworks, and The Hub, we are shaping the industry’s future leaders with a culture of service focused on elevated hospitality for community living across the country. Join us and discover how we drive mutual success that leaves lasting impressions.
Please Note:Required Experience & Location Criteria
Due to client expectations and leadership alignment, this role requires direct senior living leadership experience
, with a strong emphasis on Independent Living (IL) dining and hospitality within premier CCRC environments
. Candidates must have demonstrated success supporting communities where 80% or more of the resident population is Independent Living
, along with working knowledge of Assisted Living and Skilled Nursing operations
, including clinical coordination and regulatory considerations.
Additionally, candidates must bring regional or multi-site leadership experience
, and be based in—or willing to relocate to—the Chicago metro area or a nearby central Midwest location
. These communities are hospitality-forward, luxury CCRCs, and success in this role requires the ability to translate elevated front‑of‑house standards into scalable senior living operations
, particularly within Independent Living settings.
This field‑based role supports a group of well‑established continuing care retirement communities (CCRCs) across the Midwest. The portfolio includes a mix of à la carte dining
, assisted living
, and clinical nutrition programs
, requiring a leader who can balance operational discipline with elevated hospitality and strategic growth
. With new openings and continued expansion on the horizon, this is a high‑impact opportunity for a seasoned food service executive to shape strategy, elevate dining experiences, and lead cross‑functional teams in a mission‑driven environment.
(outlier property in Pittsburgh, PA)
Job Summary
As the Regional Director of Operations, you will be responsible for the overall operation, growth, and profitability of the region. You will provide the vision and strategic leadership to drive resident and client satisfaction through the delivery of best‑in‑class dining and hospitality experiences. In this hands‑on leadership role, you must have the ability to travel to regional communities to provide ongoing training and support to unit food and beverage leadership teams, quality assurance, and to identify areas of opportunity.
This role requires a strong background in food and beverage management, exceptional financial management skills, building and leading diverse teams, and a passion for delivering outstanding resident experiences.
- Balance company goals and regulatory agency requirements with individual client objectives to create a personal program that meets resident needs.
- Conduct quarterly business reviews with client to make certain community objectives are being met, communicate industry trends, and ensure client has opportunity to share critical feedback.
- Actively participate in food service‑related committees within assigned communities, or otherwise be involved in and visible at special events within each assigned facility, to demonstrate the company’s team approach and commitment to the community.
- Strong problem‑solving and…
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