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IT Business Systems Analyst Lead

Job in Lombard, DuPage County, Illinois, 60148, USA
Listing for: Paradigm Corp.
Full Time position
Listed on 2025-12-02
Job specializations:
  • IT/Tech
    Systems Analyst, IT Consultant, Data Analyst, IT Business Analyst
Job Description & How to Apply Below

Posted Tuesday, October 28, 2025 at 5:00 AM

Paradigm is an accountable specialty care management organization focused on improving the lives of people with complex injuries and diagnoses. The company has been a pioneer in value-based care since 1991 and has an exceptional track record of generating the very best outcomes for patients, payers, and providers. Deep clinical expertise is the foundation for every part of Paradigm’s business: risk-based clinical solutions, case management, specialty networks, home health, shared decision support, and payment integrity programs.

We’re proud to be recognized—again! For the fourth year in a row, we’ve been certified by Great Place to Work and for the third consecutive year, we’ve earned a spot on Fortune's Best Workplaces in Health Care™ list. These honors reflect our unwavering commitment to fostering a positive, inclusive, and employee-centric culture where people thrive.

Watch this short video for a brief introduction to Paradigm.

We are seeking a full-time, remote IT Business Systems Analyst Lead. The IT Business Systems Analyst (BSA) Lead is instrumental in leading the BA team in successful delivery of user and functional requirements. The position holds accountability for leading and facilitating requirements elicitation sessions among business and technical users, writing business and technical requirements and specifications, providing functional/conceptual/logical design documents, and building applicable business case models.

This position will exemplify the abilities to engage and clearly discuss requirements and specifications with the full spectrum of integrated roles from business users and developers to integration with the QA and UAT team to ensure comprehensive test plans are executed and traceable to individual user stories.

This includes gathering and analyzing data in support of business cases, proposed projects, and systems requirements. The position is also responsible for generating and analyzing data/reports based on their findings, complete with probable causes and possible solutions to systems issues.

Working with the Project Manager(s) to follow project plans, convey accurate project status, and identify issues and risks. Responsible for providing level of effort and durations for completing tasks required for given project. May be assigned to coordinate projects from development through implementation, working with the organization’s IT team, as well as clients, vendors, and consultants.

Responsibilities
  • Provide technical and functional expertise to Salesforce project.
  • Lead Salesforce enhancements in a hands-on manner.
  • Determining and documenting customer business requirements through formal Business Analysis processes. This task involves planning, designing, and developing efficient business, and operations systems in support of core organizational functions and business processes. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments.
  • Business requirements comprehensively documented within functional and technical specifications by writing detailed description of user needs, program functions, and steps required to develop or modify computer programs. Analyze and review existing computer system capabilities, workflow, and scheduling limitations to determine if requested program or program change is possible within existing system. Studies existing information processing systems to evaluate effectiveness and develop new systems to improve production or workflow as required.
  • Help evaluate the impact of corporate initiatives, goals, and vision upon existing application modules; recommend ways to improve or best utilize corporate information to support actualization of corporate objectives based on understanding of current business process.
  • Analyzes user requirements, procedures, and problems to automate processing or to improve existing computer system. Confers with personnel of organizational units involved to analyze current operational procedures, identify problems, and learn specific input and output requirements, such as forms of data input,…
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