Multi Unit Operations Leader

Area Development Leader (ADL)

Bath Fitter – Chicago, IL

We’re seeking a results‑driven leader to oversee multiple retail locations, mentor Branch Leaders, and accelerate sales, profitability, and operational excellence.

• Competitive Compensation:
  Base salary + performance bonus
• Full Benefits Package: 100% employer‑paid medical & vision for you and your family, dental and other coverage options, 401(k) with profit sharing, paid holidays, and paid time off
• Tools to Succeed:
  Company vehicle, gas card, laptop, and cell phone provided
• Career Growth:
  Part of a company certified as a Great Place to Work® with 40 years of success and expansion across the U.S., Canada, and Europe

This role supports Bath Fitter retail branches in Lombard and Mokena.

• Travel expected 3 weeks each month within the region
• 1 week per month based at your home branch (must reside within the region)

• Drive performance against budgets and KPIs (Closing %, Install Budget, Lead‑to‑Estimate, P&L)
• Develop targeted action plans with Branch Leaders
• Partner on local strategies to accelerate revenue and profitability

• Build high‑performing teams by coaching Branch Leaders
• Identify training and development opportunities; champion a performance culture of accountability, growth, and recognition
• Share best practices across the region to elevate overall business performance

• Support hiring and succession planning for Branch Leaders
• Participate in interviews and onboarding to ensure talent alignment
• Model Bath Fitter’s values and HR best practices

• Conduct regular one‑on‑one and group meetings with Branch Leaders
• Lead monthly regional performance calls to drive accountability and collaboration
• Ensure adherence to Bath Fitter standards for customer experience, operations, and safety

• 5+ years of multi‑unit leadership experience (sales, operations, or related field)
• Bachelor’s degree in business or related field preferred
• Proven ability to manage budgets, coach leaders, and drive measurable results
• Strong conflict resolution, communication, and motivational skills
• Proficiency with technology platforms (Teams, Excel, etc.)
• Valid driver’s license, clean driving record, and ability to obtain a U.S. passport
• Willingness to travel weekly across the region

Since 1984, Bath Fitter has been the #1 name in custom bathroom renovations, manufacturing and installing premium acrylic bathtubs and seamless wall systems across the U.S., Canada, and Europe. With 40 years of growth and innovation, we remain committed to quality, service, and creating exceptional customer experiences. Proudly recognized as a Great Place to Work®.

✨ Ready to lead, coach, and grow with us? Apply today and shape the future success of Bath Fitter in the Chicago region.