Team Member, Retail
Listed on 2026-01-10
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Goodwill Greater Milwaukee and Chicago are a people‑driven organization with nearly 6,000 employees strong and growing. Your work changes the lives of people with barriers to employment. This role informs cross training and career growth opportunities, along with a supportive, mission‑driven environment.
Starting rate at $15.00 per hour. Employee Referral Program offers $250 or more per referral—earn additional income when friends join and complete their probationary period.
Roles and Responsibilities Production AssociateSupports the Goodwill Mission by pricing donations for sale floor. Achieve pricing goals and strategically price donations according to guidelines to maximize revenue.
Donation AttendantGreets and thanks donors, accepts donations, helps keep the production area organized and plays a crucial role in delivering excellent customer service to donors and team members.
Sales Floor AssociateOrganizes the sales floor and assists customers in finding items. Serves as an ambassador for Goodwill, providing outstanding customer service and answering questions about Goodwill or donations.
CashierBuilds relationships with customers, accurately rings up sales transactions, and informs customers how their purchases support employment opportunities. Excellent customer service is key.
Amazing Reasons- Flexible scheduling
- No extended hours during the holiday season
- Career growth opportunities through specialized training and development
- Guaranteed daily steps for health and wellness program
- 20% store discount
- Early wage access
- Unique and dynamic work environment
- Referral program that rewards after probationary period
- One year of customer service, retail, or production experience preferred.
- Must be able to stand, bend, and reach for the duration of shift while maintaining customer service mindset.
- Donation Attendants must be able to lift, push, and pull at least 50 pounds while maintaining customer service standards.
Equal Opportunity Employer (SEW)
Seniority Level- Entry level
- Part‑time
- Management and Manufacturing
- Retail
We pay a competitive salary, benefits, and flexible scheduling, with opportunities to grow.
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