Operations Manager LF

Address 1051 N Main St suite b, Lombard, IL 60148, USA

Compensation $ - $/year

Meet Leaf Home. We turn complex home improvement projects and endless to-dos into achievements. With more than 50% of homeowners worried about the cost and effort of home maintenance, we deliver remarkable, end-to-end experiences. And get the job done right, at every step. Bringing innovative products, the best people, and the highest standards to every project.

Trusted by more than 1 million homeowners across the US and Canada, we are America’s largest direct-to-consumer full-service provider of branded home services and products. Our products, including the patented Leaf Filter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review platforms.

We are powered by extraordinary people. Our innovative products and reliable services are delivered with convenience, excellence, and quality through 250+ regional sales and installation offices and comprehensive field support offices in New York and Hudson, Ohio. We’re proud to say we’ve been consistently named one of the fastest-growing private companies by Inc. 5000 and recognized as a top employer nationally.

The benefits of working at Leaf Home are wide-ranging and include:

• Industry-best compensation packages
• Fully paid health, dental, and vision insurance
• 401k with company match
• Paid time off including paid parental leave
• Individualized career development programs
• Childcare assistance
• Employee assistance programs, including legal, financial planning, and counseling
• Employee discount marketplace
• Employee Resource Groups such as Vet Connect, DEI Committee, Women’s Committee

Manage and grow assigned sales territory through effective leadership of independent contractor Sales Representatives. Work closely with the Installation team to ensure accurate sales orders, timely product installation, and customer satisfaction. Accountable for achieving defined sales metrics in assigned territory

• Effectively manage sales representative team within assigned territory
• Maximize productivity and sales effectiveness through continual team training and proactive performance management
• Ensure sales representatives meet or exceed established sales KPIs
• Provide customer and sales support by responding to customer inquiries and requests
• Work closely with Installation department to ensure accurate sales orders and timely installation
• Routinely review sales performance reports to identify areas of improvement and opportunity for assigned team and territory
• Foster effective team communication through individual and team meetings
• Recruit, onboard, train and retain direct sales representatives
• Perform ride-along with sales representatives to provide coaching and feedback on sales performance
  
  Complete in-home sales consultations with potential customers as needed
• Performs other duties as assigned by supervisor

• High School Diploma or equivalent.
• Prior experience in a direct sales role or equivalent
• Ability to follow defined sales process performing in-home sales consultations
• Ability to travel in local market including evenings and weekends
• Ability to juggle various work activities and shift their attention from one task to another to meet the demands of different stakeholders without “dropping the ball”.
• Ability to thrive in a fast-paced, high-energy, team-oriented environment and have a “roll up your sleeves” and “today not tomorrow” mentality.
• Apply active listening skills through the ability to comprehend information presented and respond thoughtfully.
• Detail-oriented and can focus on the task at hand, no matter how minute, by finding the most efficient and effective pathway to completion.
• Excellent verbal and written communication skills are required for communicating with internal and external parties in a manner that is both articulate and professional.
• Ability to logically connect ideas, scrutinize and evaluate arguments, find inconsistencies and errors in work, solve complex problems, and…