Receptionist, Administrative​/Clerical

H&R Block is a leading provider of tax and financial services. We value people helping people and are dedicated to building a high‑performing, connected culture where everyone belongs.

Location:

Santa Maria, CA
We’re looking for a Seasonal Client Service Professional / Receptionist to deliver outstanding client experience during tax season. You’ll greet clients, handle inbound calls, match them with the right tax professional, schedule appointments, and maintain a welcoming office environment.

• Answer phones and greet clients in a friendly and personalized manner.
• Match clients with the best‑suited tax professional based on their needs.
• Schedule client appointments per their preferences.
• Ensure all client needs are met throughout service, whether in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or multiple locations.
• Sales/marketing experience (desired).
• Experience working in a fast‑paced environment.
• Previous customer‑service experience.
• Strong multitasking, organizational, and time‑management skills.
• Computer proficiency with Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Well‑being program (Better You).
• Neurodiversity and caregiver support.
• Discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (subject to eligibility).
• Other benefits per local and company policy.

$11.00 - $27.00 per hour. Local minimum wage laws apply.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.