Police Dispatcher

this recruitment is to establish an eligibility list for a future vacancy. Certified eligible applicants may be considered for full-time or part-time vacancies when they occur. Interested applicants must submit online city application. No paper applications will be accepted.

the city reserves the right to stop accepting applications prior to the posted deadline, if sufficient numbers of qualified applications are received. Therefore, applicants are encouraged to apply as early as possible. The recruitment is officially closed once it has been removed from the city's website.

if you forget your password, have application login problems, or get an error message during the application process, please call the neogov helpline at for assistance.

• typing certificate required*****

must be submitted at the time of application submission

certificate must be dated within the last 24 months

(must include name and date of typing certification)

the dispatcher position is an individual contributor role that provides customer service to community members and clerical support to the lompoc police department. Their role enables the lompoc police department to achieve its main goal of keeping the community safe by providing high-quality services offered by the lompoc police department.

positions in the class of police dispatcher
, under general supervision and according to pre-established procedures, perform the function of dispatching on assigned, varied shifts. Incumbents work under strict procedural direction in performing radio-dispatching duties for police, fire and other municipal services; receive and relay by telephone and radio; perform routine clerical work; may be required to assist with booking and maintaining custody of prisoners, which may require searching arrestees and otherwise seeing to the physical well-being of the arrested person, and perform other related work as required.

based upon screening of the city application, certification, résumé, and responses to supplemental questions. Applicants must provide a typing certificate with a minimum of 35 net words per minute at the time of application submission. Certificate must be dated within a 24-month period prior to the testing date. Applicants whose qualifications best meet the requirements of the position will be invited to the examination process.

This process may include, but is not limited to: written examination, performance examination and/or panel interview, which consists of an evaluation of some of the essential knowledge, skills, abilities, and job related experience listed below. Those candidates who pass the examination process are placed on an eligibility list from which the final selection will be made.

as authorized by city policies, applicants being considered for hire in this position are subject to satisfactory completion of reference checks and fingerprinting for purposes of investigating criminal history background, as part of the employment screening process. Appointment is subject to successful completion of background investigation, polygraph, psychological exam, and city-paid medical exam (based upon job-related physical standards) by a city-designated physician.

failure in any one part of the examination or selection process will disqualify a candidate from further consideration.

• receives incoming telephone and radio requests for emergency service;
• takes critical information by the telephone and radio from the public and from field personnel, including names, addresses, telephone numbers, complaints and location of crimes, accidents and service requests;
• screens telephone calls for urgency; enters into computer calls received from the public and from field personnel
• responds to routine telephone requests from the public for information;
• ranks all requests for service received by telephone, radio or over the counter; ranks radio dispatches in priority order; maintains constant awareness of locations of field personnel
• dispatches calls for service to patrol and fire personnel and other emergency services, if necessary, follow-up units; secures information and relays to field personnel as requested;
• coordinates the activities of police personnel and equipment during both routine and emergency situations; dispatches calls for other public agencies in situations of emergency;
• when…