Accounts Receivable Specialist

Company Description Riverstone Partners operates The Agency Portal. It comprises a range of flexible and modular tools every agency needs to run smoothly, no matter the size using automation and advanced security to save time, reduce cost and remove administrative headaches, while reducing risk around trust accounts and anti-money laundering (AML) requirements.

Role Description The Accounts Receivable Specialist is a full-time, on-site role based in Waterloo. This position is responsible for managing the end-to-end accounts receivable process, including issuing final statements of account, recording payments, reconciling customer accounts, and monitoring aging reports. The role involves proactive debt collection activities such as following up on overdue accounts, negotiating payment arrangements, and maintaining clear documentation of collection efforts.

The specialist will collaborate with internal teams to resolve billing queries, ensure accurate data entry into finance systems, and support month-end and year-end closing activities. The role also includes preparing reports on receivables performance, identifying trends, and contributing to process improvements that enhance cash flow and compliance.

Qualifications

• Strong Analytical Skills to interpret aging reports, reconcile accounts, and identify discrepancies.
• Solid Finance knowledge, including accounts receivable processes, basic accounting principles, and cash flow impact.
• Effective Communication abilities to engage with clients, internal stakeholders, and external partners in a professional manner.
• Hands-on experience with Debt Collection practices, including follow-ups, payment arrangements, and documentation.
• High attention to detail, strong organizational skills, and the ability to manage multiple accounts and deadlines.
• Microsoft experience (Word, Excel etc) and proficiency navigating web based systems.
• Prior experience in real estate, legal, or financial services environments is advantageous.
• Commitment to ethical, compliant practices and the ability to work effectively in a regulated, process-driven setting.