Ward Clerk

At AMGH, we’re proud to operate as a 24/7 hospital that provides essential care to our community, and that means we rely on a wide variety of roles, schedules, and staffing models to keep everything running smoothly.

You may notice many part‑time or temporary postings. Here’s why:

We work with multiple unions and maintain a diverse range of positions to ensure we can deliver continuous, reliable care. Part‑time roles, as well as back filling for temporary leaves of absence, are a vital part of how we support our teams and patients every single day. These positions also offer valuable flexibility, growth opportunities, and pathways into future full‑time roles as they become available.

The Ward Clerk plays a key role in supporting the daily operations of a hospital unit by providing administrative and clerical assistance. Responsibilities include managing patient admissions, transfers, and discharges; maintaining accurate patient records; coordinating communication between physicians, nurses, and departments; answering phones; and ensuring timely processing of orders and documentation.

The ideal candidate is highly organized, detail-oriented, and able to multitask in a fast‑paced healthcare environment. Strong communication skills, proficiency with electronic medical records (EMR) systems and medical terminology, and a commitment to patient confidentiality are essential.

Medical Secretarial Diploma or Equivalent

• Medical Terminology
• Ontario Secondary School Diploma or equivalent
• Computer literacy and keyboarding skills
• Documented public relations skills with ability to problem solve effectively

• Recent Ward Clerk experience in an acute care environment, preferred
• Ability to effectively manage competing priorities; multitask in a fast‑paced environment
• Exceptional attention to detail with ability to maintain accurate records and documentation
• Proven interpersonal skills, conflict resolution, decision‑making skills, and excellent communication skills required
• Ability to work in a multidisciplinary team to provide optimal patient care
• Strong interpersonal, verbal and written communication skills
• Self‑directed to work independently with minimal supervision
• Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at AMGH through patient safety knowledge, skills and attitudes
• Demonstrated excellence in attendance required
• Ability to work weekends and rotating shifts

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Other duties may be assigned and may not be limited to the scope of an individual department.

We are committed to providing persons with disabilities equal opportunities regarding all employment activities, including access to jobs and accommodations during employment as required, in accordance with the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA). Please advise the Human Resources department if you require accommodation.

NOTE:
Only those applicants selected for an interview will be notified.

Personal information is collected under FIPPA and is used to determine eligibility for potential employment and if hired, the information collected may be incorporated into your personnel file and used and disclosed for the purpose of administering your employment. AMGH is an equal opportunity employer and complies with all requirements of the Ontario Human Rights Code. Accommodations are available for all parts of the recruitment process.

Applicants need to make their needs known in advance. We thank all candidates who submit their application.

Choosing AMGH as your employer opens the door to many professional development opportunities and training supports. Applicants may be eligible for the Canada Student Loan Forgiveness and Tuition Support Program for Nurses programs.

Every donation is a tribute to the compassionate care and support our staff provides. Your generosity helps us continue this vital work, touching countless lives.