Administrative Support for Service Team

Enhance your career with Black & McDonald as an Administrative Support for the Service Team, focusing on tracking and managing service requests and records. Excellent database management is vital in this role.

As the Service Administrator, you will be responsible for managing the service database and ensuring information accuracy. You’ll assist in writing quotes, monitoring work orders, and supporting various project requirements. Your contributions will directly impact the service team's efficiency and customer satisfaction.

Key Responsibilities:

• Monitor and track warranty items for clients

• Write quotes and maintain client communication

• Support service dispatching and administrative needs

• Generate and manage Work Orders and Purchase Orders

• Prepare Work Orders accurately for billing

Requirements:

• Minimum 2-3 years in an administrative role

• Secondary school certificate is essential

• Strong skills in Word, Excel, Outlook

• Experience with ERP systems like JDE or SAP is beneficial

• Effective communicator with teamwork ability

Bring your administrative talents to Black & McDonald, supporting essential service operations.
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