Administrative Support - Receptionist

Who We Are:

Community Services Coordination Network (CSCN) coordinates access to services and supports for adults with developmental disabilities across Southwestern Ontario and helps coordinate services for children and youth with complex needs. Through collaboration and community partnerships, CSCN supports individuals and families in connecting with the services they need.

You are organized, proactive, and able to manage competing priorities. You build positive relationships, communicate effectively, and work well both independently and as part of a team. You value providing excellent service to a diverse community.

The Receptionist will be responsible for general administrative tasks. Responsibilities for this role include, but are not limited to:

• Providing front-desk support by answering calls and welcoming visitors
• Performing administrative duties including photocopying, emailing, faxing, database updates, and digital records management on behalf of CSCN staff, as requested or required and ensuring appropriate security and confidentiality
• Coordinating office supplies for multiple CSCN locations
• Providing exemplary customer service to clients, visitors, and partners
• Overseeing office maintenance and liaising with building management and security personnel, as required
• Coordinating travel arrangements, including conference registrations and accommodation bookings for staff

The ideal candidate will have hands‑on reception or office experience with a post‑secondary diploma or certificate in office administration or a similar discipline along with the following:

• Excellent verbal and written communication skills
• Strong working knowledge of MS Office programs including Word, Excel, PowerPoint, and Outlook
• Detail‑oriented with excellent time management and organizational skills
• The ability to handle frequent interruptions
• Experience supporting vulnerable or at‑risk populations

You will work in a human‑centered workplace built on a culture that supports staff growth and learning. We promote work‑life balance, belonging, and employee wellness. This is a one‑year contract position with a salary range of $38,300–$43,333. We also offer a comprehensive benefits package, including medical and dental coverage.

CSCN is actively working to build a diverse board and workforce that reflects Canadian society. We promote employment equity and encourage applications from Indigenous, Black, and other racialized communities; 2

SLGBTQI+ people; individuals with disabilities; women; and others from marginalized communities. We recognize that structural barriers shape access to experience and qualifications, and we encourage individuals with comparable or transferable skills and lived experience to apply. CSCN is committed to inclusive, barrier‑free selection and appointment processes and to fostering equitable work environments. Accommodation is available upon request for candidates participating in any stage of the selection process.

Candidates may voluntarily and confidentially self‑identify in their cover letter as part of the application process. Any information disclosed will be kept confidential. Community Services Coordination Network does not use Artificial Intelligence in our recruitment process.