Healthcare Clerical Support Supervisor Position

Become a key player in patient care as a Healthcare Clerical Support Supervisor eph's Hospital in London, ON. This full-time role focuses on leading clerical operations and ensuring seamless care delivery.

You will oversee vital clerical functions including chart preparation, appointment scheduling, and staff management, supporting a high standard of customer service. Your leadership will foster efficient practices while providing training to clerical teams and addressing patient inquiries, which are essential in a fast-paced medical environment.

Key Responsibilities:

• Lead referral processing and appointment scheduling tasks

• Schedule and supervise clerical staff effectively

• Address patient and physician inquiries in a timely manner

• Implement training programs for staff development

• Pursue continuous improvement for clerical, operational efficiency

Requirements:

• Diploma in Medical Office Administration required

• 2 years of supervisory experience in a medical context

• Familiarity with Cerner for patient registration

• Strong communication and organizational skills

• Ability to resolve conflicts and manage diverse teams

Support high-quality patient care through proactive leadership in clerical services eph's Hospital.