Product Manager - Mobility Brands, Products and Services

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Location:

Toronto, ON, CA, M5J 2V5 Calgary, AB, CA Vancouver, BC, CA

Jobs by Category:
Sales and Marketing

Job Function:
Marketing

Status:
Full Time

Schedule:

Regular

Join our team and what we'll accomplish together

The Mobility Postpaid Brand Strategy team is focused on developing and delivering the mid to long-term strategies for TELUS and Koodo Mobility brands and products. We aim to optimize and evolve the value propositions across rate plan suites, device programs, multi-user constructs, rewards programs, and service experiences. Our ultimate goal is to drive brand differentiation, and improve Mobility EBITDA and Household Customer Lifetime Value (CLV) by enhancing and simplifying product journeys and ensuring the optimal introduction of new products into the market.

You will support the development of the mid to long-term strategy of TELUS and Koodo rate plans, features, services, and device offerings. You will work collaboratively with Senior Product Managers and cross-functional stakeholders to enable new service and feature offerings.

What you’ll do

Develop and execute brand value propositions for new and existing mobility products and services. From technical requirements and go-to-market strategies, to evaluating and improving service and support models across the TELUS and Koodo brands. You will work closely with cross-functional teams to deliver initiatives of varying scale and benchmark performance against industry standards.

Develop business requirements for technical enablement, and marketing and channel requirements for go-to-market to support the launch of new product and service value propositions

Work closely with senior team members within the Mobility Brand and Product team to support large scale initiatives, including primary brand value propositions with platinum marketing campaigns

Work directly with cross functional product, platform and services teams to deliver small and medium scale initiatives, with direct responsibility for the Mobility Brand value propositions being delivered

Evaluate telco and adjacent industry brand service and support models to benchmark TELUS and Koodo brand performance. Propose and evaluate opportunities to elevate service and support as a core component of each brand’s value proposition

Explore and evaluate new service and support capabilities that are differentiated between TELUS and Koodo while enabling each brand to deliver on our Customers First Commitment.

#LI-REMOTE

What you bring

A highly organized and proactive approach to managing marketing timelines, assets, and dependencies.

You anticipate next steps and actively coordinate execution across cross-functional teams

You have a deep curiosity about customer needs and the competitive landscape, using insights to refine messaging.

You bring a creative mindset to marketing challenges helping to translate complex product features into clear, compelling value propositions and messaging that resonates with our target audiences.

Great-to-haves

2+ years of experience in a Marketing, Product Marketing, or Product Management support role, preferably within the telecommunications or technology sector.

Proven experience assisting in the Go-to-Market (GTM) execution for a new feature or product launch.

A post-secondary degree in Business, Marketing, Communications, or a related field.

Salary Range: $81,000-$121,000

Performance Bonus or Sales Incentive Plan: 12%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and…