Member Services Representative

Elevate member experiences with Taymax Group as a Member Services Representative in London, Ontario.

Your role focuses on exceptional customer service, front desk duties, and engaging with guests every shift.

Join Taymax Group, a thriving franchisee of Planet Fitness, as a Member Services Representative. In this role, your essential skills include greeting members, answering inquiries, and managing account updates. Contribute to the club's cleanliness while facilitating new memberships and addressing member concerns.

Key Responsibilities:

• Greet members and guests with a welcoming attitude

• Answer phones and assist callers promptly

• Check in members and facilitate tours for prospective customers

• Maintain the neatness and cleanliness of the club

• Assist with member account updates and inquiries

Requirements:

• Minimum 18 years of age required

• High School diploma or GED equivalent

• Previous customer service experience preferred

• Solid computer skills necessary

• Reliable and punctual work ethic required

Bring your positive and friendly demeanor to enhance member satisfaction in this pivotal role with Taymax Group.
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